Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrew T. Davis

1003 Howard St. Normal,IL

Summary

Hardworking individual bringing 7.5 years of experience as an insurance agent with meeting customer needs via telecommuting roles. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customer needs.

Skills that I have developed in prior jobs dealing with customer service, I feel that I would be an asset with joining your insurance agency team.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Healthcare Assistant

Carle Foundation Hospital
10.2019 - 08.2023
  • Maintained a professional & thoughtful approach with each & every patient encounter.
  • Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
  • Supported healthcare teams with basic physical assessments and diagnostic procedures.
  • Transported patients between rooms and appointments or testing locations.

Insurance Agent

Allstate Insurance
03.2013 - 08.2020
  • Maintained high standards of customer service by building relationships with clients
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Spent ample time with each customer, going over and explaining documents to ensure that key information was understood

Insurance Sales Agent

Bankers Life
01.2013 - 03.2013
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques
  • Conducted research on insurance packages and investment options to generate client recommendations
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations

CNC Machine Operator

Caterpillar
04.2012 - 01.2013
  • Maintained tight tolerances with design specifications
  • Assessed equipment after each production run to keep machines running smoothly, while keeping work areas clean and neat
  • Maintained necessary level of communications between shifts

Quality Control Inspector

RMH Foods LLC
10.2011 - 04.2012
  • Coached new employees on procedures, company policies and performance standards
  • Monitored production processes to gain understanding of problematic steps and rectify issues
  • Completed precise measurements using special tools

Cashier Sales Associate

Advance Auto Parts
08.2009 - 10.2011
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts

Education

No Degree - Business

Illinois Central College
East Peoria, IL

High School Diploma -

Woodruff High School
Peoria, IL
05.2007

Skills

  • Teamwork / Collaboration
  • Time management
  • Customer Service
  • Personable
  • Relationship building
  • Motivated/ Driven
  • Data entry
  • Windows applications

Certification

  • Property Insurance licensed
  • Casualty Insurance licensed
  • Life Insurance licensed
  • CNA - Certified Nursing Assistant
  • Basic Life Support - Certified
  • CPR - Certified

Timeline

Healthcare Assistant

Carle Foundation Hospital
10.2019 - 08.2023

Insurance Agent

Allstate Insurance
03.2013 - 08.2020

Insurance Sales Agent

Bankers Life
01.2013 - 03.2013

CNC Machine Operator

Caterpillar
04.2012 - 01.2013

Quality Control Inspector

RMH Foods LLC
10.2011 - 04.2012

Cashier Sales Associate

Advance Auto Parts
08.2009 - 10.2011

No Degree - Business

Illinois Central College

High School Diploma -

Woodruff High School

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