MS Office (PowerPoint, Sharepoint, Excel, etc)
Andrew T. Wurz
Program Training Specialist
Utica,NY
Summary
Forward-thinking training leader with proven record of success in improving knowledge and abilities of established employees and new hires.
Accustomed to utilizing my skills in technology to administer Learning Management Systems, collaborate with departments within the organization, and forge efficiencies.
Prepared to bring a strong level of effective communication, interpersonal relations and aptitude for technology developed over 5+ years to a growth-oriented role.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Programmatic Training Specialist
Upstate Cerebral Palsy
Utica, NY
08.2021 - Current
- Develop training curricula and recommend programs that meet instructional goals and objectives.
- Assist in analyzing and assessing training and development needs for organizations, departments and individuals.
- Conduct orientation sessions to assess skill levels and areas of strength and weakness.
- Create meaningful training content in the form of E-learning, virtual and instructor-led modules.
- Utilize my proficiency with technology to manage LMS software such as Litmos SAP, Ulitpro UKG, and to create efficiencies across team, department and agency communications.
- Educate employees using adult learning theory in accordance with agency’s mission and values.
- Evaluate success of training programs and recommend improvements to upper management to enhance effectiveness.
Training and Development Coordinator
Springbrook NY
Oneonta, NY
11.2019 - 08.2021
- Identified competency gaps and organized source training programs to meet specific training needs.
- Created various training programs for Direct Care Staff, and Managers, to improve knowledge, awareness and performance.
- Established clear and meaningful standards for effective performance evaluations.
- Facilitated New Employee Orientation across various settings (ILT, virtual).
- Analyzed qualitative and quantitative data pertinent to staff training, compliance, development, retention, and job satisfaction.
- Led and Collaborated with Engagement Committee in producing an agency-wide TV show, Springrbook's Got Talent!
- Created reports and provided administrative support of training systems and databases such as Ceridean HCM, Advance, iEmployee.
Program Manager
Springbrook NY
Oneonta, NY
09.2018 - 11.2019
- Supervised 25 employees with a focus on continuous growth, learning and retention.
- Developed and maintained employee relationships by holding routine individual/team meetings.
- Coached team members on productivity strategies to accomplish challenging goals.
- Worked with subject matter experts to develop and implement mentoring programs to promote better outcomes for people supported.
- Explored deficits and utilize managerial strategies to increase performance from 36% to 100%.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Direct Support Professional
Springbrook NY
Oneonta, NY
01.2017 - 08.2018
- Trained and educated new staff in areas of direct care, professionalism.
- Monitored and assisted with daily living activities, including bathing, grooming, and room care.
- Served as a role model to participants with differing abilities.
- Conferred with a multidisciplinary team to deliver optimal care for clients based on individual factors such as physical abilities and capacities.
- Advocated for participants and their lifestyle enhancements, healthcare, and all other aspects of life.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Utilized soft skills to resolve conflict, support independence, and promote professionalism.
Education
Bachelor of Arts - Sociology
SUNY Polytechnic Institute
Utica, NY 08.2012 - 05.2016
Master of Science - Industrial And Organizational Psychology
Capella University
Minneapolis, MN 03.2022 - Current
Skills
Training Program Development
Certification
AHA CPR/First Aid Instructor
Software
Learning Management Systems (Litmos SAP, Ceridean HCM, Relias)
Interests
Volunteering
Adrenaline Sports
Gaming
Timeline
Master of Science - Industrial And Organizational Psychology
Capella University
03.2022 - Current
Programmatic Training Specialist
Upstate Cerebral Palsy
08.2021 - Current
AHA CPR/First Aid Instructor
11-2019
Training and Development Coordinator
Springbrook NY
11.2019 - 08.2021
OPWDD SCIP-R Instructor
08-2019
Program Manager
Springbrook NY
09.2018 - 11.2019
OPWDD Investigator of Allegations of Abuse/Neglect
08-2018
Direct Support Professional
Springbrook NY
01.2017 - 08.2018
Bachelor of Arts - Sociology
SUNY Polytechnic Institute
08.2012 - 05.2016
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