Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Andrey Avila

3037 Rosemeade Dr Fayetteville,NC

Summary

Enthusiastic pest control tech with a proven track record of innovating and exceeding customers’ experience. As a leader in field sales, I understand the importance of providing top notch service and customer retention; coupled with my experience teaching, I welcome the challenge to safely raise the stakes in a high-performance environment. Managing and coordinating groups and teams of different backgrounds and ages has taught me how important teamwork and communication are to efficiently achieve a goal, a goal to be the best!

Overview

10
10
years of professional experience
1
1
Certification

Work History

PEST CONTROL TECHNICIAN

HOMETEAM PEST DEFENSE
03.2019 - Current
  • Diagnose and discuss pest issues while exceeding customer expectations, providing courteous and attentive services with options and solutions that build trust and loyalty
  • Conduct hands-on training with team members ensuring proficiency in field safety, customer service and standard pest control protocols
  • Increase revenue through consistent field sales, leads and efficient route completions (and route assistance where needed)
  • Professional development and recurring training in Safety, PPE, OSHA and Cyber Security
  • Uphold professional standards remaining self-motivated and eagerly excelling, creating a fun competitive environment amongst team members.

MUSIC INSTRUCTOR

DUNN SCHOOL OF MUSIC
02.2017 - 12.2022
  • Inspire students of various age groups in music and instrument appreciation as well discipline; including but not limited to instrument mastery and live public performance
  • Assess students' skill levels and tailoring lesson plans (providing one-on-one coaching when needed), to meet performance deadlines
  • Strong and creative communication skills to convey abstract concepts
  • Prepare, administer and critique milestones, with positive reinforcement and empathy.

TEACHER

FALCON CHRISTIAN ACADEMY
08.2013 - 03.2019
  • Create captivating lesson plans to stimulate classroom involvement and learning
  • Foster a learning environment which upholds respect, individualism, dialogue and teamwork
  • Mentor students and provide guidance in academic and extracurricular growth
  • Maintain a high level of organization managing several classes
  • Discuss student evaluation and progress with parents, outlining areas of opportunity and development.

Education

BACHELOR OF ARTS -

EMMANUEL UNIVERSITY
06.2013

Skills

  • Spanish - Native/Bilingual
  • Detail oriented
  • Leadership
  • Fast Learner
  • Problem-solving
  • Product knowledge
  • Self-motivated
  • Customer Service

Certification

06/2023, Registered Pest Tech Certificate

Accomplishments

  • 2022, #1 In Outstanding Customer Service, Listen 360 reviews
  • 2022, #2 In Field Sales, Hometeam analytics

Timeline

PEST CONTROL TECHNICIAN

HOMETEAM PEST DEFENSE
03.2019 - Current

MUSIC INSTRUCTOR

DUNN SCHOOL OF MUSIC
02.2017 - 12.2022

TEACHER

FALCON CHRISTIAN ACADEMY
08.2013 - 03.2019

BACHELOR OF ARTS -

EMMANUEL UNIVERSITY
Andrey Avila