Andrey Avila
3037 Rosemeade Dr Fayetteville,NC
Summary
Enthusiastic pest control tech with a proven track record of innovating and exceeding customers’ experience. As a leader in field sales, I understand the importance of providing top notch service and customer retention; coupled with my experience teaching, I welcome the challenge to safely raise the stakes in a high-performance environment. Managing and coordinating groups and teams of different backgrounds and ages has taught me how important teamwork and communication are to efficiently achieve a goal, a goal to be the best!
Overview
10
10
years of professional experience
1
1
Certification
Work History
PEST CONTROL TECHNICIAN
HOMETEAM PEST DEFENSE
03.2019 - Current
- Diagnose and discuss pest issues while exceeding customer expectations, providing courteous and attentive services with options and solutions that build trust and loyalty
- Conduct hands-on training with team members ensuring proficiency in field safety, customer service and standard pest control protocols
- Increase revenue through consistent field sales, leads and efficient route completions (and route assistance where needed)
- Professional development and recurring training in Safety, PPE, OSHA and Cyber Security
- Uphold professional standards remaining self-motivated and eagerly excelling, creating a fun competitive environment amongst team members.
MUSIC INSTRUCTOR
DUNN SCHOOL OF MUSIC
02.2017 - 12.2022
- Inspire students of various age groups in music and instrument appreciation as well discipline; including but not limited to instrument mastery and live public performance
- Assess students' skill levels and tailoring lesson plans (providing one-on-one coaching when needed), to meet performance deadlines
- Strong and creative communication skills to convey abstract concepts
- Prepare, administer and critique milestones, with positive reinforcement and empathy.
TEACHER
FALCON CHRISTIAN ACADEMY
08.2013 - 03.2019
- Create captivating lesson plans to stimulate classroom involvement and learning
- Foster a learning environment which upholds respect, individualism, dialogue and teamwork
- Mentor students and provide guidance in academic and extracurricular growth
- Maintain a high level of organization managing several classes
- Discuss student evaluation and progress with parents, outlining areas of opportunity and development.
Education
BACHELOR OF ARTS -
EMMANUEL UNIVERSITY
06.2013
Skills
- Spanish - Native/Bilingual
- Detail oriented
- Leadership
- Fast Learner
- Problem-solving
- Product knowledge
- Self-motivated
- Customer Service
Certification
06/2023, Registered Pest Tech Certificate
Accomplishments
- 2022, #1 In Outstanding Customer Service, Listen 360 reviews
- 2022, #2 In Field Sales, Hometeam analytics
Timeline
PEST CONTROL TECHNICIAN
HOMETEAM PEST DEFENSE
03.2019 - Current
MUSIC INSTRUCTOR
DUNN SCHOOL OF MUSIC
02.2017 - 12.2022
TEACHER
FALCON CHRISTIAN ACADEMY
08.2013 - 03.2019
BACHELOR OF ARTS -
EMMANUEL UNIVERSITY