Andrey Backscheider
Hamilton
Summary
Hands-on operations and people leader transitioning into business management roles after 7+ years spanning retail operations, loss prevention, workforce scheduling, and team leadership. Proven at stabilizing day-to-day store/security operations, coordinating cross-functional work, and improving compliance, safety, and customer experience. Brings an Army background with calm decision-making under pressure, clear communication, and a bias for action. Obtainer of a M.B.A in Project Management to strengthen talent, policy, and workforce development capabilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Team Lead
Walmart
Hamilton
09.2022 - Current
- Provided day-to-day leadership for the Grocery Department to deliver in-stock, clean, and merchandised aisles while meeting safety and shrink targets.
- Owned ordering and replenishment cadence; reviewed outs, prioritized pulls, and coordinated backroom-to-salesfloor flow.
- Executed planograms/MODs, endcaps, and seasonal sets; partnered on aisle resets and signage accuracy.
- Maintained freshness standards using FIFO rotation; managed date checks, markdowns, and waste tracking to reduce shrink.
- Completed temperature logs, sanitation walk-throughs, and food-safety checks; ensured compliance with company and regulatory standards.
- Led daily huddles and delegated tasks; coached associates on zone recovery, safety, and service expectations.
- Tracked KPIs (on-shelf availability, waste/shrink, price accuracy) and communicated issues/solutions to store leadership.
- Collaborated with vendors and receiving to schedule deliveries, verify counts, and resolve damages/credits.
- Partner with store leadership to maintain safe, compliant daily operations; monitor trends and escalate issues that impact shrink, safety, or CX.
- Create clear incident documentation and action follow-ups that inform manager decisions and staffing adjustments.
- Coordinate with associates, vendors, and local authorities while maintaining a positive customer environment.
- Led daily maintenance operations to ensure optimal store conditions.
- Trained team members on safety protocols and equipment usage.
- Monitored team performance to ensure compliance with safety regulations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Assistant / Store Manager
Dollar General
Pembroke
02.2022 - 06.2022
- Supported opening/closing, cash handling, deposits, and front-end controls; maintained planograms and merchandising standards.
- Coordinated restock and recovery to meet daily sales goals and on-shelf availability.
- Assisted with associate coaching on service, safety, and store routines.
Assistant Manager (Scheduling & Site Ops) / Security
Merchants Security Services
11.2020 - 01.2022
- Supported scheduling and hours tracking for 300+ employees across multiple locations; assisted with rapid coverage and call-offs.
- Helped interview and onboard new staff; reinforced professionalism standards and site-specific SOPs.
- Maintained client relationships and resolved day-to-day service issues to protect contract performance.
Infantry / Command Team Operator; 91L Diesel Wheel Mechanic; Radio-Telecom Operator
United States Army / Army National Guard
01.2014 - 10.2021
- Led small teams in high-tempo environments; executed mission plans, equipment accountability, and safety protocols.
- Completed leadership, communications, and life-saving training; recognized for reliability and discipline.
- Honorable discharge.
Education
M.B.A. - Project Management
University of Arkansas Grantham
B.S. - Human Resources
University of Arkansas Grantham
A.A. - Business Management
University of Arkansas Grantham
Skills
- Operations Management
- Team Leadership & Coaching
- Workforce Scheduling
- Inventory & Merchandising
- Policy & Compliance
- Incident & Risk Management
- Customer Experience (CX)
- Vendor/Stakeholder Relations
- Inventory Tracking & Reporting
- Cash Handling Controls
- Hiring & Onboarding Support
- Process Documentation (SOPs)
Tools And Systems
- Microsoft Office & Google Workspace
- Scheduling/Timekeeping Systems
- POS/Cash Controls
- CCTV & Incident Systems
- Radio/Telecom Procedures
Certification
- U.S. Army Basic Leadership Course
- Combat Life Saver (First Aid/CPR/Trauma)
- Anti-Terrorism Awareness; Armor 40-hr
Veteran Status
Honorable
Personal Information
Work Permit: Yes
Core Management Competencies
- Operations Management
- Team Leadership & Coaching
- Workforce Scheduling
- Inventory & Merchandising
- Policy & Compliance
- Incident & Risk Management
- Customer Experience (CX)
- Vendor/Stakeholder Relations
- Inventory Tracking & Reporting
- Cash Handling Controls
- Hiring & Onboarding Support
- Process Documentation (SOPs)
Keywords
- Business Management
- Assistant Manager
- Operations
- Scheduling
- Inventory
- SOPs
- KPI Reporting
- Risk & Compliance
- Customer Experience
- Retail Management
- Team Leadership
- Workforce Planning
- Loss Prevention
- Vendor Relations
Timeline
Maintenance Team Lead
Walmart
09.2022 - Current
Assistant / Store Manager
Dollar General
02.2022 - 06.2022
Assistant Manager (Scheduling & Site Ops) / Security
Merchants Security Services
11.2020 - 01.2022
Infantry / Command Team Operator; 91L Diesel Wheel Mechanic; Radio-Telecom Operator
United States Army / Army National Guard
01.2014 - 10.2021
M.B.A. - Project Management
University of Arkansas Grantham
B.S. - Human Resources
University of Arkansas Grantham
A.A. - Business Management
University of Arkansas Grantham