Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Proficient in fostering cross-functional collaboration with diverse stakeholders and team members, leveraging strong interpersonal skills.
Demonstrates extensive expertise in utilizing design and drafting software such as AutoCAD, along with proficiency in programming languages such as Python, C++, and MATLAB.
Overview
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1
Certification
Work History
Sales Volunteer
Hong Kong Trade Development Council
07.2018 - 08.2018
Assisted average of 50 customers daily in selecting merchandise, finding accessories, and completing purchases, resulting in 15% increase in sales.
Cultivated customer trust and confidence through 100 interactions by consistently demonstrating compelling, persuasive, and composed professional demeanor, resulting in 95% customer satisfaction rate.
Effectively communicated with customers from 5 different countries using multilingual skills, facilitating international transactions and expanding customer base by 10%.
Established and nurtured lasting relationships with 50 loyal customers and engaged with local community through outreach efforts, driving 25% increase in repeat business and contributing to long-term business growth.
Education
Bachelor of Science - Chemical Engineering
University of California, Riverside
Riverside, CA
06.2024
Skills
Microsoft Excel
Critical Thinking
AutoCAD Proficiency
Data Analysis
Laboratory Techniques
Problem-solving Skills
Programming Languages
Multilingual
Extracurricular
Hong Kong Students Association - University of California, Riverside
Marketing Manager SEP 2022 - APR 2023
Developed and executed innovative marketing strategies to increase awareness and engagement among the students, resulting in a 40% increase in event attendance
Utilized social media platforms, email marketing, and print materials to create compelling promotional campaigns that effectively reached 100 target audiences
Vice President APR 2023 - Present
Led a team of 7 board members to foster collaboration and achieve organizational goals. Directed the team in planning and executing various projects and events.
Collaborated with the President and executive board to develop and implement a comprehensive strategic plan, resulting in a 30% increase in membership and improved overall effectiveness.
Managed the association's public image and communications, including social media, newsletters, and website updates, to enhance visibility and engagement.
Business Matching Manager, Databank Operations at Hong Kong Trade Development Council, New YorkBusiness Matching Manager, Databank Operations at Hong Kong Trade Development Council, New York