Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Andrey Gromov

Business Management
Federal Way,WA

Summary

Experienced Event Program Manager with Bachelor of Science in Business Administration with a demonstrated history of working in the marketing industry. Skilled in Event Planning and Marketing, Project Management, Trade show and Conference planning and Customer Service. Proven ability to develop an effective event strategy with clear event objectives, a well-defined target audience, and a robust lead management plan. Owned virtual customer events, agenda, content, speakers, logistics, invitations, registration, and feedback to drive program goals Experience working with cross-functional teams, including stakeholders, marketing, customer service and product management Experience in Demand generation for program and event awareness Experience in Communicating across teams to determine the scope, goals, and deliverables for companies’ flagship events; Involved in Organization of logistics, production, and budget management of events Results oriented, highly organized professional with the ability to recognize business objectives and foresee solutions, develop approaches, estimate resources, and complete projects on time and within budget. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work History

Car Salesman

Rairdon's Dodge Chrysler Jeep Of Kirkland
Kirkland, WA
11.2022 - Current
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Completed registration paperwork and sales documentation.
  • Responded to customer enquiries via telephone and email.
  • Prepared purchased vehicles and completed final delivery checks.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Worked with loss prevention in monitoring shopper behavior.
  • Located merchandise across various stores to address customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Head of Business Development/ Program Manager

Galaxy Plumbing
Federal, WA
04.2022 - 11.2022
  • Developed approaches, estimate resources, and complete projects on time and within budget
  • Monitor suppliers to ensure that efficiently and effectively provide needed goods
  • Manage movement of goods into and out of facility to ensure effectiveness and sustainability of operations
  • Establish and implement departmental policies, goals, objectives and procedures in conjunction with organization officials.
  • Created process and delivery improvements to reduce build cycle time.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Event Program Manager

Microsoft/ Robert Half
Redmond, WA
05.2022 - 06.2022
  • Involved in Organization of logistics, production, and budget management of events
  • Communicating across teams to determine scope, goals, and deliverables for events
  • Demand generation for program and event awareness
  • Worked with cross-functional teams, including stakeholders, marketing, customer service and product management
  • Managed Inventory, organize and prepare event equipment and help set up at event location
  • Preformed record keeping and registration process

Project Manager

Renton Collections Inc
Renton, WA
10.2018 - 04.2019
  • Assessed thousands of client’s accounts ensuring accurate information to be further processed into the proprietary database system that the company has in place to store its client’s information
  • Cataloged Client’s physical legal documents ensuring the safety and security of Confidential information
  • Assisted in providing fellow coworkers with faxing and photo copying.

Event Marketing Program Manager

Fitness 19
Federal Way, WA
07.2016 - 01.2019
  • Owned virtual customer events, agenda, content, speakers, logistics, invitations, registration, and feedback to drive program goals
  • Assisted in organizing semiannual events that brought in new clients to Fitness 19 and generating growth in sales
  • Communicating across teams to determine the scope, goals, and deliverables for companies’ flagship events
  • Worked with cross-functional teams, including stakeholders, marketing, customer service and product management
  • Involved in Organization of logistics, production, and budget management of events
  • Created marketing campaign using resources available to increase awareness and increased monthly revenue, mostly consisted of door-to-door flyer promotional marketing
  • Along with putting myself and coworker in front of grocery stores to raise interest in the gym.

Education

Bachelor of Science - Business Administration, Leadership & Management, Digital Marketing

Central Washington University, AACSB
Ellensburg, WA
09.2018 - 06.2021

Coursework: Business and Society, Decision Making & Organizational Change, Foundation of Digital Marketing, Leadership Capstone, Google Ad Challenge Individual study, Essential Mkt Concepts, Management Information Systems, Supply Chain Management, Public Speaking, Principles of Accounting I-III, Business Law -

Google
California
01.2020 - 03.2020

Associates of Arts - Business

Highline Community College
DesMoines, WA
06.2018 - 03.2020

Associates of Arts - Criminal Justice

Highline Community College
Des Moines, WA
09.2016 - 06.2018

Google Project Manager Certificate -

Google Ad Grants Certificate
Washington
06.2021 - 09.2022

Google Ad Grants Certificate -

Google
Washington
06.2021 - 06.2021

Mimic Social Certificate -

Google
Washington
06.2021 - 11.2020

Skills

Technical skills

Skills

Technical skillsundefined

Timeline

Car Salesman

Rairdon's Dodge Chrysler Jeep Of Kirkland
11.2022 - Current

Event Program Manager

Microsoft/ Robert Half
05.2022 - 06.2022

Head of Business Development/ Program Manager

Galaxy Plumbing
04.2022 - 11.2022

Google Project Manager Certificate -

Google Ad Grants Certificate
06.2021 - 09.2022

Google Ad Grants Certificate -

Google
06.2021 - 06.2021

Mimic Social Certificate -

Google
06.2021 - 11.2020

Coursework: Business and Society, Decision Making & Organizational Change, Foundation of Digital Marketing, Leadership Capstone, Google Ad Challenge Individual study, Essential Mkt Concepts, Management Information Systems, Supply Chain Management, Public Speaking, Principles of Accounting I-III, Business Law -

Google
01.2020 - 03.2020

Project Manager

Renton Collections Inc
10.2018 - 04.2019

Bachelor of Science - Business Administration, Leadership & Management, Digital Marketing

Central Washington University, AACSB
09.2018 - 06.2021

Associates of Arts - Business

Highline Community College
06.2018 - 03.2020

Associates of Arts - Criminal Justice

Highline Community College
09.2016 - 06.2018

Event Marketing Program Manager

Fitness 19
07.2016 - 01.2019
Andrey GromovBusiness Management