Andrey Kolodii
Henderson,Colorado
Summary
Hardworking individual available 25-30 hours per week, including weekends and evenings. Track record of providing optimum customer service in an establishment that serves tens to hundreds customers daily.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
King Soopers Marketplace
Commerce City, CO
02.2023 - Current
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Sought ways to improve processes and services provided.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Promptly responded to inquiries and requests from prospective customers.
- Managed timely and effective replacement of damaged or missing products.
- Delivered prompt service to prioritize customer needs.
- Collected and returned unpurchased or returned items to the correct shelf locations and arranged displays to promote sales.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Returned unwanted items to correct store locations and restocked shelves.
- Assisted customers with large purchases by carrying items to vehicles.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
High School Diploma -
Academy of Private Classic Education
Sacramento06.2023
Skills
- Store Cleaning
- Price Checking
- Cart Returns
- Bagging Procedures
- Efficient and Courtesy
- Cart Collection
- Positive Attitude
- Guest Greeting
Languages
English
Native or Bilingual
Ukrainian
Full Professional
Russian
Full Professional
Timeline
Courtesy Clerk
King Soopers Marketplace
02.2023 - Current
High School Diploma -
Academy of Private Classic Education