Dynamic operations leader with extensive experience at Boeing, specializing in operational strategy and policy development. Proven track record in enhancing workflow efficiency and fostering team collaboration. Skilled in data analysis and performance management, driving significant improvements in project outcomes and employee engagement. Adept at aligning strategic goals with operational execution.
Overview
34
34
years of professional experience
Work History
Director of Operations
Boeing
Everett
01.2025 - 01.2025
Created policies and procedures for improved workflow processes.
Developed and implemented operational policies and procedures to improve efficiency.
Facilitated meetings with key stakeholders to discuss progress towards objectives.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coordinated activities between different departments to ensure successful completion of projects.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Created effective business plans to focus strategic decisions on long-term objectives.
Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
Prepared detailed reports outlining operational results on a regular basis.
Mitigated business risks by working closely with staff members and assessing performance.
Analyzed data trends and identified potential risks or opportunities associated with operations.
Organized and oversaw work schedules of departmental managers.
Worked with management team to develop operational goals aligned with business strategy.
Set goals and expectations for direct reports using performance review process, holding staff accountable.
Managed day-to-day operations of a large staff in multiple departments.
Provided leadership and guidance to subordinate managers and supervisors.
Developed and implemented operational strategies to improve efficiency and reduce costs.
Ensured compliance with applicable laws, regulations, industry standards.
Worked with cross-functional teams to achieve goals.
Director of Engineering
Boeing
Everett
01.2020 - 01.2023
Conducted regular performance reviews to ensure employees met goals and objectives.
Facilitated meetings between stakeholders to discuss project objectives and progress.
Interfaced with upper-level management regarding project status updates and future plans.
Represented the company at external meetings with customers and partners regarding engineering matters.
Prepared budgets for engineering projects based on estimated labor costs and materials usage.
Created detailed reports on the progress of projects for senior management.
Streamlined and automated internal processes to improve overall workflows.
Analyzed system functions, budgets and objectives in order to determine needed changes.
Monitored project timelines to ensure timely completion of deliverables.
Managed a team of engineers, providing guidance, training, coaching and feedback.
Participated in trade shows and conferences to promote company's products and services.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked with cross-functional teams to achieve goals.
Regional Director
Plastic Systems
Borgoricco
01.1999 - 01.2002
Negotiated contracts and agreements with vendors, partners, and other external entities.
Resolved escalated customer complaints in a timely manner while maintaining high satisfaction ratings across all stores.
Analyzed customer feedback data and developed action plans to improve customer service levels.
Managed P&L for the region, implementing strategies to maximize revenue and control costs.
Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
Mitigated business risks by working closely with staff members and assessing performance.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Worked with cross-functional teams to achieve goals.
Completed routine maintenance and repair.
Field Service Technician
Sundstrand Aerospace
Moscow
01.1997 - 01.2000
Reviewed blueprints and manuals to repair and restore optimal functionality.
Observed field safety protocols to prevent injuries and accidents.
Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
Handled telephone support calls to determine issues and provide solutions.
Performed on-site installation, routine maintenance and minor repairs to systems.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Provided technical support to customers over the phone and via email.
Collaborated with other technicians to resolve complex issues quickly and efficiently.
Performed troubleshooting on electronic circuits and systems.
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Trained customers on equipment after installation.
Analyzed equipment data to isolate and diagnose faults.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Aerospace Engineer
Mikoyan And Gurevich (MIG) Design Bureau
Moscow
01.1991 - 01.1997
Collaborated with other departments to ensure that all project deadlines are met.
Documented test plans, analyses and results for formal reports and polished design presentations.
Applied modeling and simulation tools to address complex aerodynamic configurations.
Calculated weight, balance, center-of-gravity, and stability characteristics of aerospace vehicles.
Developed 3D CAD models of aircraft components and assemblies using CATIA V5.
Designed test plans for verifying structural strength, fatigue life, and durability of airframe components.
Conducted research to develop new methods for improving aerodynamic performance of aircraft structures.
Created technical drawings for documenting designs and manufacturing processes.