Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Entertainment Supervisor
Great Wolf Lodge
Wisconsin Dells, WI
10.2023 - Current
On/Off-Stage Directing. Act as a lead/director during On/Off-Stage Performances before, during, and after each show. Responsible for correct set ups of the following show elements: Set Design, Sound Design, Lighting Design, Stage Props, and Costume Design. Act as main point person to solve technical and/or guest issues during all live performances. Provide resources for broken equipment and/or props. - QLab & Mic/Speaker System: Audio Program utilized during all live performances. Solved technical issues, perform sound checks in conjunction to the space and mic system, and to adjust the volume accordingly before and during all live performances.
Costume Care – Maintain, wash, and/or sew Mascot Costumes and Seasonal Costumes.
Work closely with the Entertainment Manager in one-on-one training on the following programs: QLab, Unifocus, Medallia, Coupa, Microsoft Teams, Sharepoint, Outlook, UKG, Office 365, Zendesk, and HotSOS. Attend daily stand-up meetings in the Retail/Attractions/Kids Entertainment Department to interact, guide, and support Entertainment Ambassadors, ensuring they are following hotel standards
Education
Bachelor of Restaurant And Hotel Business Management -
University of International Business
05-2021
Skills
Hospitality Management
Guest Services
Creative Direction
Scheduling and Planning
Event Management
Customer Service
Time management abilities
Team building
Public Speaking
Event Planning
Teamwork and Collaboration
Stage Performance
Languages
English
Professional
Russian
Native/ Bilingual
Kazakh
Limited
Turkish
Elementary
Timeline
Entertainment Supervisor
Great Wolf Lodge
10.2023 - Current
Bachelor of Restaurant And Hotel Business Management -