Andrey Patterson
Queens,NY
Summary
Driven professional with extensive experience as a Car Porter at Certified Luxury Motors, adept in vehicle storage and customer service. Demonstrated ability to enhance operational efficiency and customer satisfaction through meticulous attention to cleanliness standards and effective team collaboration. Proven track record in fast-paced environments, leveraging strong communication skills and a results-focused approach.
Overview
6
6
years of professional experience
Work History
Car Porter
Certified Luxury Motors
05.2024 - 11.2024
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Reduced customer wait times by quickly performing minor maintenance tasks, such as refueling and washing cars.
- Actively supported team members in various tasks when required, creating a collaborative atmosphere within the workplace.
- Improved dealership appearance by maintaining clean and organized car displays.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
- Minimized potential damage risks during transportations by following best practices in maneuvering tight spaces.
Car Porter
Baron Auto Emporium
02.2023 - 05.2024
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Serviced vehicles in storage to protect tires, battery and finish against deterioration.
- Assisted sales team in meeting sales goals by promptly preparing vehicles for test drives and final delivery.
- Facilitated smooth vehicle transfers among departments, ensuring proper documentation and adherence to company procedures.
- Maintained and kept lot clean from trash and debris to promote proper vehicle display.
- Shined vehicle windows and windshields to remove water spots.
- Increased efficiency of service department by shuttling vehicles between service bays and parking lots.
- Completed comprehensive walk-around inspections before releasing vehicles back to clients, ensuring quality control standards were met.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Ensured timely vehicle deliveries for customers with prompt and accurate transportation services.
- Washed cars and trucks daily for auto dealership.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Warehouse
D&G
01.2019 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Jose Marti Technical High School
Kingston Jamaica 06.2010
Skills
- Cleanliness standards
- Valet services
- Vehicle storage
- Parking techniques
- Car maintenance
- Key management
- Customer service
- Hand tools
- Interior and exterior cleaning
- Chemical handling
Timeline
Car Porter
Certified Luxury Motors
05.2024 - 11.2024
Car Porter
Baron Auto Emporium
02.2023 - 05.2024
Warehouse
D&G
01.2019 - 01.2023
High School Diploma -
Jose Marti Technical High School
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