Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrey Roa

El Paso,TX

Summary

Professional in logistics and supply chain management with extensive experience optimizing material flow and inventory control. Known for reliability in team settings and adaptability to changing demands. Skilled in warehouse software systems and safety protocols, fostering productive and secure work environment.

Overview

11
11
years of professional experience

Work History

Material Handler

Frontier Doors and Cabinets
03.2024 - Current
  • Transported inventory to designated locations efficiently and accurately.
  • Received incoming freight, inspected for damages or discrepancies, and entered items into inventory system.
  • Pulled pick tickets and staged freight on the dock for inspection and timely loading.
  • Maintained clean, organized, and secure storage areas to safeguard company assets.
  • Performed cycle counts on assigned products to ensure inventory accuracy.

Merchandise Associate

Glazer's Beer And Beverage
01.2021 - 02.2024
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Enhanced customer satisfaction by delivering excellent service and keeping the sales floor clean and well-organized.
  • Removed damaged, expired, discontinued, and off-planogram items to maintain display standards.
  • .Assisted with store resets to ensure accurate product placement and merchandising standards.
  • Placed sales orders to maintain optimal inventory levels and support sales goals.

Warehouse Agent

Expeditors
06.2019 - 01.2021
  • Inspected packages and merchandise for damages and promptly reported issues to vendors and the CSR.
  • Loaded and unloaded containers efficiently to support smooth shipping and receiving operations.
  • Accurately pulled customer orders using RF scanners to ensure efficient and precise order fulfillment.
  • Operated a variety of forklifts, including sit-down, stand-up, and pallet jacks, to safely move and organize materials.
  • Used SAP system and WMS.
  • Managed and responded to emails throughout the day to ensure timely communication and workflow efficiency.

Customer Service Representative

HGS - Hinduja Global Solutions
02.2018 - 04.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating the company website and answered questions related to company policies and health insurance coverage.
  • Handled over 90 inbound calls daily.
  • Maintaining customer records and updating account information.

Material Handler

Leviton
07.2014 - 06.2018
  • Pulled orders, staged freight, and audit the freight to ensure accurate and timely shipment processing.
  • Received incoming freight, verified accuracy against documentation, and inspected for damages or discrepancies
  • Performed cycle counts and inventory control to accurately track product levels
  • Manually applied labels, shrink-wrapped products, broke down pallets, and accurately placed freight in designated storage locations.

Education

High School Diploma -

Austin High School
El Paso, TX
06-2014

Skills

  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude
  • RF scanning
  • Microsoft
  • Data entry
  • Customer service
  • Sales

Languages

Spanish
Professional Working

Timeline

Material Handler

Frontier Doors and Cabinets
03.2024 - Current

Merchandise Associate

Glazer's Beer And Beverage
01.2021 - 02.2024

Warehouse Agent

Expeditors
06.2019 - 01.2021

Customer Service Representative

HGS - Hinduja Global Solutions
02.2018 - 04.2019

Material Handler

Leviton
07.2014 - 06.2018

High School Diploma -

Austin High School

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