Adobe premiere
Andrey Shvachev
Diesel Mechanic
Spokane,WA
Overview
9
9
years of professional experience
2
2
Languages
Work History
Diesel Mechanic
Northwestern Stagelines
06.2016 - 11.2023
- Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
- Achieved cost savings by sourcing high-quality replacement parts from reputable suppliers at competitive prices.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Increased fuel efficiency through the optimization of diesel engines and emissions systems.
- Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
- Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Collaborated with team members to complete large-scale projects on time and under budget.
- Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Assisted management in coordinating schedules, allocating resources effectively across multiple projects simultaneously.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
- Documented findings and actions taken.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Inspected vehicle systems to assess function and uncover defects.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Ordered parts necessary for vehicle repairs and new installations.
- Installed new systems and components in vehicles.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
- Tested and adjusted engines to foster proper performance.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Organized test drives in buses and trucks to identify needed repairs.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Diagnosed mechanical problems for repair or replacement.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Serviced and maintained engines by performing regular oil and filter changes.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
Ramp/Front Desk Ticket Agent
Trego Dugan Aviation
06.2014 - 06.2016
- Managed multiple phone lines simultaneously while attending to walk-up customers without compromising service quality or speed.
- Continuously updated knowledge of upcoming events and promotions to provide accurate information to guests.
- Ensured smooth day-to-day operations by coordinating closely with other departments such as security, box office, and concessions teams.
- Assisted in increasing revenue through upselling premium seating options and event packages.
- Increased efficiency by effectively organizing workspaces and restocking supplies as needed.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business.
- Demonstrated adaptability during peak periods by multitasking effectively under time constraints, ensuring all tasks were completed efficiently.
- Maintained accurate records of daily transactions, ensuring proper accounting of all sales and refunds.
- Streamlined the check-in process for faster service, reducing wait times for guests.
- Supported management in implementing new policies and procedures to streamline front desk operations.
- Promoted a professional atmosphere at the front desk, adhering to company dress code standards and etiquette guidelines.
- Handled high-pressure situations calmly, resolving conflicts between guests or diffusing tense interactions when necessary.
- Enhanced guest experience by offering personalized recommendations based on their preferences and needs.
- Collaborated with colleagues to develop strategies for improving overall front desk performance.
- Enhanced customer satisfaction by efficiently managing ticket transactions and providing accurate information.
- Contributed to a positive workplace environment by maintaining excellent communication with team members.
- Assisted in training new team members, sharing best practices for optimal front desk performance.
- Maximized revenue opportunities by identifying potential group sales leads during interactions with customers.
- Exceeded individual sales targets consistently while maintaining high levels of customer satisfaction scores.
- Improved overall guest experience by promptly addressing concerns and resolving issues.
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Sold, printed, and issued tickets to guests.
- Input customer reservations, payment sources, and contact details into Sabre system.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold [Type] tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Checked baggage at gate and loaded onto ramp.
- Directed passengers to correct airport terminal locations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Produced and shared customer service reports to support management decision-making.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Education
High School Diploma -
Cheney High School
Cheney, WA 05.2001 -
Skills
Computer tracking
Engine repair
Welding and fabrication
Engine Rebuilds
Brake Systems
Auto and engine repair
Engine diagnostics
Fleet Management
Pneumatic Systems
Steering systems
Diesel Engine Repair
Performance Improvement
Oil Changes
Vehicle alignment
Parts Ordering
Hydraulic systems
Inspection procedures
Auto diagnostics
MIG welding
Suspension Systems
Vehicle checklists
Fluid adjustments
Time tracking
Electrical Systems
Air conditioning systems
Vehicle inspections
Root Cause Analysis
Steering Mechanisms
Safety Management
Documentation
Staff Supervision
Powertrain Systems
Gearbox Repairs
Emission Control Systems
Drive train components
Battery Maintenance
Clutch Systems
Electronic Control Modules
Fluid Management
Exhaust Systems
Fuel System Knowledge
System Rewiring
Dimensional Verification
Pressure Gauges
Wheel Bearings
Operating Condition Checks
Malfunction Diagnostics
Front End Alignment
Clearance Checks
Visual Inspection
Hand and Power Tool Operation
Customer Service
Defect Testing
Equipment and Machinery Lubrication
Critical Thinking
Battery Checks
Chassis Charts
Routine Maintenance
Decision-Making
Brake System Maintenance
Safety Examination and Adjustment
Fuel Injection Systems
Parts Reconditioning
Problem-solving abilities
Heavy Equipment Repair
Database Updating
Active Listening
Parts Installation
Self Motivation
Effective Communication
Wire Stripping
Engine Tune-Ups
Written Communication
Multitasking Abilities
Computer Controlled Devices
Analytical Thinking
Grease and Lubricant Application
Mechanical Troubleshooting
Interior Component Repair
Hazard Identification
Inventory Management
Drill Press
Vehicle Safety and Maintenance
Problem-Solving
Equipment Selection
Equipment Assembly
Employee Supervision
Multitasking
Interpersonal Skills
Microsoft Office
Repair Work Orders
Engine Diagnostic Software
Goal Setting
Machine diagnostics
Professional Demeanor
Software
Interests
Photography
Videography
Hiking
Extra curricular activities
Hiking
Traveling
Computer repair
Timeline
Diesel Mechanic
Northwestern Stagelines
06.2016 - 11.2023
Ramp/Front Desk Ticket Agent
Trego Dugan Aviation
06.2014 - 06.2016
High School Diploma -
Cheney High School
05.2001 -