Adobe premiere
Andrey Shvachev
Diesel Mechanic
Spokane,WA
Overview
9
9
years of professional experience
2
2
Languages
Work History
Diesel Mechanic
Northwestern Stagelines
06.2016 - 11.2023
- Enhanced engine performance by conducting regular maintenance and repairs on diesel engines.
- Achieved cost savings by sourcing high-quality replacement parts from reputable suppliers at competitive prices.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Increased fuel efficiency through the optimization of diesel engines and emissions systems.
- Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
- Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Collaborated with team members to complete large-scale projects on time and under budget.
- Guaranteed adherence to environmental standards by properly disposing of hazardous waste materials generated during repairs.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Assisted management in coordinating schedules, allocating resources effectively across multiple projects simultaneously.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
- Documented findings and actions taken.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Inspected vehicle systems to assess function and uncover defects.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Ordered parts necessary for vehicle repairs and new installations.
- Installed new systems and components in vehicles.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
- Tested and adjusted engines to foster proper performance.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Organized test drives in buses and trucks to identify needed repairs.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Diagnosed mechanical problems for repair or replacement.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Serviced and maintained engines by performing regular oil and filter changes.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
Ramp/Front Desk Ticket Agent
Trego Dugan Aviation
06.2014 - 06.2016
- Managed multiple phone lines simultaneously while attending to walk-up customers without compromising service quality or speed.
- Continuously updated knowledge of upcoming events and promotions to provide accurate information to guests.
- Ensured smooth day-to-day operations by coordinating closely with other departments such as security, box office, and concessions teams.
- Assisted in increasing revenue through upselling premium seating options and event packages.
- Increased efficiency by effectively organizing workspaces and restocking supplies as needed.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business.
- Demonstrated adaptability during peak periods by multitasking effectively under time constraints, ensuring all tasks were completed efficiently.
- Maintained accurate records of daily transactions, ensuring proper accounting of all sales and refunds.
- Streamlined the check-in process for faster service, reducing wait times for guests.
- Supported management in implementing new policies and procedures to streamline front desk operations.
- Promoted a professional atmosphere at the front desk, adhering to company dress code standards and etiquette guidelines.
- Handled high-pressure situations calmly, resolving conflicts between guests or diffusing tense interactions when necessary.
- Enhanced guest experience by offering personalized recommendations based on their preferences and needs.
- Collaborated with colleagues to develop strategies for improving overall front desk performance.
- Enhanced customer satisfaction by efficiently managing ticket transactions and providing accurate information.
- Contributed to a positive workplace environment by maintaining excellent communication with team members.
- Assisted in training new team members, sharing best practices for optimal front desk performance.
- Maximized revenue opportunities by identifying potential group sales leads during interactions with customers.
- Exceeded individual sales targets consistently while maintaining high levels of customer satisfaction scores.
- Improved overall guest experience by promptly addressing concerns and resolving issues.
- Reviewed tickets, identification, and passports to verify traveler identity.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
- Sold, printed, and issued tickets to guests.
- Input customer reservations, payment sources, and contact details into Sabre system.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold [Type] tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Checked baggage at gate and loaded onto ramp.
- Directed passengers to correct airport terminal locations.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
- Produced and shared customer service reports to support management decision-making.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
Education
High School Diploma -
Cheney High School
Cheney, WA 05.2001 -
Skills
Computer tracking
undefinedSoftware
Interests
Photography
Videography
Hiking
Extra curricular activities
Hiking
Traveling
Computer repair
Timeline
Diesel Mechanic
Northwestern Stagelines
06.2016 - 11.2023
Ramp/Front Desk Ticket Agent
Trego Dugan Aviation
06.2014 - 06.2016
High School Diploma -
Cheney High School
05.2001 -
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