Andrey Travnikov
New York
Summary
Results-driven telecom project manager and field supervisor with over 6 years of progressive experience in fiber optic and cable infrastructure. Skilled in leading high-performing teams, executing complex field projects, and maintaining top-quality standards. Proven ability to exceed performance goals, drive operational efficiency, and deliver outstanding client satisfaction. Fluent in English and Russian, with a strong work ethic and a hands-on leadership style.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
TLT Solutions
01.2022 - 01.2024
- Directed end-to-end telecom installation projects for commercial and residential clients
- Managed scheduling, logistics, and technician coordination across multiple teams
- Maintained communication with stakeholders to ensure project timelines and scope were met
- Implemented QA/QC protocols, reducing installation issues and improving client feedback by 25%
Field Supervisor
ITG Communications
01.2021 - 01.2023
- Supervised 20+ technicians in structured cabling, fiber installations, and service calls
- Improved team KPIs and maintained 95%+ TNPS (customer satisfaction) scores
- Created training plans for new techs, improving ramp-up time and field efficiency
- Acted as liaison between field teams and management, ensuring smooth daily operations
Telecom Technician
Utility One
01.2019 - 01.2021
- Installed and maintained internet, phone, and fiber services in residential and commercial settings
- Troubleshot connectivity and equipment issues, reducing repeat visits
- Documented job completions and compliance reports using digital tools
- Maintained all safety procedures and worksite organization
Education
Bachelor of Science - Political Science
University of Vienna
Austria, Vienna 06-2018
Skills
- Telecom project execution management
- Field operations management
- Fiber Optic Installation & Cable Splicing
- Quality Control & TNPS Compliance
- Customer Relations & Escalation Handling
- Workforce Scheduling & Field Coordination
- Technical Diagnostics & Repair
- Bilingual in English and Russian
- Project planning and development
Certification
- OSHA 30-Hour Construction Safety Certification
- Fiber Optic Technician Certification (if applicable)
- Project Management Fundamentals (optional, if taken)
Languages
English – Fluent
Russian – Fluent
Timeline
Project Manager
TLT Solutions
01.2022 - 01.2024
Field Supervisor
ITG Communications
01.2021 - 01.2023
Telecom Technician
Utility One
01.2019 - 01.2021
Bachelor of Science - Political Science
University of Vienna
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