Andrey Valkov Vidal

Assist customers with selecting, setting up, and troubleshooting technology products, such as smartphones, laptops, and accessories, within Target stores. Provide expert advice, demonstrate product features, ensure sales goals are met, and help with service activations. Additionally, stay updated on the latest tech trends and maintain the tech department's organization and inventory.

• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.
• Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
• Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Dismounted and mounted tires to perform air checks, rotations, and rebalances.
• Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.
• Performed tire rotations, fluid checks, and other preventive maintenance tasks to help prolong vehicle life and improve performance.
• Collaborated with fellow technicians to diagnose more complex vehicle issues, ensuring accurate repairs were made in a timely manner.
• Enhanced service quality through adherence to company standards while performing oil changes, filter replacements, and other routine maintenance tasks.
• Supported overall shop efficiency by assisting with minor repair work when needed alongside quick lube services.

• Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
• Helped customers select merchandise by offering multiple product options fitting specific needs.
• Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
• Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
• Facilitated special order placements when necessary, ensuring prompt delivery of requested items not readily available on sales floor shelves.
• Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
• Pushed and stocked product in multiple departments and consistently met time targets.
• Completed efficient weekly pricing changes for general merchandise categories.

• Received incoming merchandise and stored in correct stock locations.
• Assisted with merchandise stocking and replenishment in backroom and on sales floor.
• Maintained orderly stockroom for ease of retrieval.
• Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
• Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.