Andreya Bell-Stroud
Dayton,Ohio
Summary
Proven leader and skilled communicator, I excelled at Morrison Healthcare by enhancing meal distribution efficiency and customer satisfaction. Expert in sanitation and team building, I significantly improved service standards. My adeptness in problem-solving and commitment to excellence drove positive outcomes, reflecting my ability to meet and exceed employer expectations. Motivated professional experienced in foodservice and skilled in memorizing menus, completing side work and meeting performance goals. Diligent about following food safety standards and successful at managing high workload. Reliable food service professional with background in non-restaurant environments and ready for fast-paced work. Team-oriented, quick to help and focused on guest satisfaction. Efficient professional in hospitality and food service demonstrates high productivity and task completion with precision. Possess specialized skills in customer service, order management, and cleanliness maintenance. Excel in communication, teamwork, and adaptability, ensuring guest satisfaction and smooth operational flow.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Nutrition Service Worker
Morrison Healthcare
Dayton, Ohio
06.2024 - Current
- Assisted in the preparation and delivery of meals to patients, following strict food safety protocols.
- Cleaned and sanitized all kitchen equipment and surfaces, according to health standards.
- Participated in team meetings to discuss current projects or initiatives within the department.
- Observed safety measures and followed instructions when using kitchen equipment and heavy duty mixers.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Stocked server areas with supplies before, during and after shifts.
Team Leader
Panera Bread
Dayton, Ohio
08.2023 - 07.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- I was also responsible for opening and closing several different stations/areas during theopen and closing shifts.
Education
High School Diploma -
David H. Ponitz Career Technology Center
Dayton, OH05-2024
Associate of Arts - Criminal Justice
Sinclair Community College
Dayton, OHBachelor of Arts - Criminal Justice
University of Dayton
Dayton, OHSkills
- Interpersonal and written communication
- Distributing meals
- Sanitation rules and regulations
- Meal distribution
- Drawer management
- Refund handling
- Verbal Communication
- Team building
- Time management abilities
- Customer service excellence
- Purchase assistance
- Returns and exchanges
- Cleaning and sanitizing
- Store merchandise stocking
- Multitasking
- Problem-solving aptitude
- Customer complaint handling
- Credit and cash transactions
- Flexible Schedule
- Professionalism
- Critical Thinking
- Customer Satisfaction
- Cash handling and management
- Refunds and exchanges
Affiliations
- Tech Prep Advisory Board Member
- Kessler Scholar
- Full Time Student and Worker
Certification
- OSHA Certified
- Adobe Illustrator Certified
- Adobe Indesign Certified
References
References available upon request.
Timeline
Nutrition Service Worker
Morrison Healthcare
06.2024 - Current
Team Leader
Panera Bread
08.2023 - 07.2024
High School Diploma -
David H. Ponitz Career Technology Center
Associate of Arts - Criminal Justice
Sinclair Community College
Bachelor of Arts - Criminal Justice
University of Dayton