Andreya Valenciano
Glendive ,MT
Summary
Dynamic professional with a proven track record at Glendive Medical Center, showcasing exceptional organizational skills and a commitment to enhancing patient care. Leveraged expertise in documentation and interpersonal communication to improve operational efficiency and patient satisfaction. Demonstrates a unique blend of empathy and efficiency, ensuring high-quality service in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laundry Aid
La Quinta
01.2025 - Current
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Ward Clerk
Glendive Medical Center
01.2022 - 11.2024
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Supported office staff and operational requirements with administrative tasks.
- Filled out records, staffing sheets, and patient documents.
CNA
Glendive Medical Center
01.2022 - 11.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Travel CNA
Slate Healthcare
01.2020 - 01.2022
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Responded quickly and calmly in emergency situations.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Expanded professional knowledge by attending continuing education courses, seminars, and workshops relevant to the travel CNA role.
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
- Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
2A Manager
Common Cents Gas Station
02.2019 - 04.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
CNA
Glendive Medical Center
06.2015 - 05.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Bachelor Of Nursing - Nursing
Miles Community College
Miles City, MTHiset -
Scope
Sheridan, WY2019
Skills
- Laundry folding and storage
- Color separation
- Laundry equipment operation
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Verbal and written communication
- Decision-making
- Cash handling
- Detail-oriented
- Customer engagement
- Scheduling appointments
- Flexible schedule
- Safety protocols
- Hand-eye coordination
- Self motivation
- Interpersonal skills
- Work prioritization
- Goal setting
- Professionalism
- Time management abilities
- Documentation skills
- Customer service
- Data entry
Certification
CPR/BLS certification
CNA Certification
Timeline
Laundry Aid
La Quinta
01.2025 - Current
Ward Clerk
Glendive Medical Center
01.2022 - 11.2024
CNA
Glendive Medical Center
01.2022 - 11.2024
Travel CNA
Slate Healthcare
01.2020 - 01.2022
2A Manager
Common Cents Gas Station
02.2019 - 04.2020
CNA
Glendive Medical Center
06.2015 - 05.2018
Bachelor Of Nursing - Nursing
Miles Community College
Hiset -
Scope