Andria Booth
Woodland Hills,CA
Summary
Highly motivated Business System Analyst with a proven record of owning product development, business systems analysis, and partnership building for leading organizations, including Fortune 500 companies. With sound critical thinking, creative problem-solving, and cross-functional application experience in Finance, Marketing, Project Accounting, HR, Commercial, and Residential Real Estate, I aim to make recommendations for process and service improvements. Managing product delivery with a continuous improvement mindset, consistently applying business process analysis, while using best practices. Proficient in building relationships with internal and external team members to drive collaboration and clear communication for project success. I am driven to deliver solutions that benefit the business and organizational culture, to make an impact at the team, company, and client levels.
Overview
22
22
years of professional experience
Work History
Project Management Coordinator
Magnit Global
Remote, USA
05.2025 - Current
- Coordinated onboarding activities and training schedules for new hires.
- Guided new hires through processes to ensure smooth integration.
- Provide administrative support and backup coverage for site leadership.
- Organized stakeholder meetings to facilitate communication and accountability.
- Executed project coordination, task tracking, and special initiatives.
- Implemented efficiency tools to enhance data-driven decision-making.
Senior IT Applications Support Analyst
Doma
Remote, USA
06.2021 - 08.2023
- Oversaw the configuration, maintenance, and innovative technologies implementation for title production systems and associated applications.
- Increased business processes efficiencies with a continuous improvement mindset, providing feedback and leadership to operational teams.
- Documented and provided QA for the revision of key title insurance underwriter product support documentation, maintaining best practices and control over processes.
- Scoped projects, managed task allocation for the lead team, and interfaced with multiple stakeholders, including underwriting counsel, to define completion timeframes and budgets.
- Analyzed issues and proposed solutions to quickly resolve conflicts and discrepancies.
- Generated and distributed form packages for multiple stakeholders, published forms in the client's portal and configured the forms for enterprise software application.
- Managed the configuration of complex title insurance rate calculations on enterprise-level software under budget and within set deadlines.
- Managed user accounts, permissions, and system access across multiple financial applications, adhering to best practices in data validation and security.
Business Applications Manager | Business Applications Support Analyst
Caruso
Los Angeles, CA
07.2015 - 08.2020
- As a manager, partnered with internal and external project stakeholders to successfully manage the full software development lifecycle, including elaborating solution requirements, overseeing software implementation, executing product testing, and providing quality assurance.
- Led internal team through product delivery, distributing tasks and utilizing project management best practices to organize assignments and track time expenditure.
- Researched, negotiated with, and onboarded vendors, ensuring system applications contracts and invoices met the budget requirements.
- Led business process designs, systems implementation, and functional changes management to support enhancement requests.
- As a Support Analyst, I engaged client stakeholders and end users to map out job scripts, instructions, and processes, reconciling conflicting priorities and needs, and creating clear instructions for the internal team.
- Created and continuously updated the test scripts, training materials, and job scripts, next to supporting the development of end user training documentation and conducting end user training on JDE features and functions.
- Served as the end user main point of contact for software application support, configuration, and management for all business application systems.
- Led the management and customization of financial and operational systems, including JD Edwards, to align with evolving business needs.
- Developed functional specifications and coordinated with cross-functional teams to implement software enhancements, driving efficiency improvements in financial workflows.
- Provided training and support for ERP systems, ensuring accurate data management and timely issue resolution across multiple departments.
- Successfully managed the implementation of custom financial reports using Microsoft Power BI and Hubble, improving reporting accuracy by 20%.
- Recognized for abilities to define client needs, translate high-level project deliverables into actionable product plans for internal teams, and maintaining relationships with stakeholders at every level with promotion from Support Analyst to Manager in 2017.
Business Systems Analyst, Application Systems
AECOM
Downtown Los Angeles, CA
06.2009 - 07.2015
- Collaborated closely with the functional department on designing and implementing new business processes in line with organizational goals, ensuring all critical steps are accounted for.
- Coordinated the testing of new systems and business processes, and led functional changes for enhancement requests, in line with the governance process.
- Elaborated and updated functional specifications for custom reports and processes utilizing Oracle and Discoverer, next to maintaining the organization's Intranet web page for information continuity and integrity.
- Documented end-to-end business processes, maintaining best practices, procedures, and controls.
- Served as key system support resolving critical issues for business unit clients, ensuring customer satisfaction.
- Revised and upgraded testing materials for new Project Management System implementation and conducted end-user training.
- Delivered product with all requested features in as per client long-term needs, product deliverables and project roadmap.
- Collaborated on global data conversion rollouts of the Oracle Projects Module by managing data conversion validations and reconciliations.
- Led Project Management System QA, identifying issues, outlining creative solutions, and developing training materials and job scripts.
Accounting Clerk- Cash Management
AECOM
Los Angeles, California
09.2008 - 06.2009
- Delivered timely adjustments for month-end process completion by supporting multiple Operating Companies with check copies and payment application analysis.
- Verified business credit scores and financial health of new customers by processing applications and running Dun & Bradstreet reports.
- Maintained steady operational flow by categorizing and distributing incoming items while collaborating with cross-functional teams.
- Implemented coding for all incoming cash transactions in compliance with same-day application policy.
- Recognized for exceptional customer service and agile operational support while managing multiple high-value lockboxes.
Senior Accounts Receivable Analyst
IMT Residential
Sherman Oaks, CA
04.2005 - 09.2008
- In subsequent positions, oversaw the accuracy of banking institutions reports and reconciled accounting system differences, created and presented daily returned items summary reports for upper management, and solved third party disputes, advancing the business and revenue growth of nationwide entity.
- As Senior Accounts Receivable Analyst, I reviewed reports and proposed business systems improvements to maintain collections and receivables coding, as well as committed all move-outs in the MRI accounting system.
- Revised and approved all third-party checks and ensured that contracts and statuses were updated and complete.
- Collaborated closely with the Regional Supervisors on identifying opportunities for improvements in procedures and staff, proposed trainings, and trained teams in process best practices, optimizing for error reduction.
- As Accounts Receivable Analyst, researched and reviewed prior month transactions for corrections, approved month-end close reports, and completed month-end billings.
- Liaised between Regional Supervisors, tenants, property managers and banking institutions to ensure a smooth flow of operations and the company's financial integrity.
- Recognized for attention to detail, excellence in business process optimization, and team and stakeholder management with promotion to Senior Accounts Receivable Analyst in 2006.
Accounts Payable Clerk
IMT Residential
Sherman Oaks, California
09.2003 - 03.2005
- Oversaw maintenance orders and issued invoices to building owners for prompt payment.
- Processed material and supply costs alongside vendor invoices, ensuring timely contractor payments.
- Revised vendor statements for accuracy, reconciling discrepancies and outstanding claims efficiently.
Education
Bachelor of Science - Information Technology
Western Governors University
University In Millcreek, Utah02.2028
Skills
- MS Office Applications
- SharePoint
- WebEx
- Zoom
- Teams
- Adobe Pro
- DocuSign
- Docuware
- SQL
- HTML
- Yardi
- Intuit MRI
- Oracle E-Business
- Hyperion
- JD Edwards
- JD Edwards EnterpriseOne One View Reporting
- Prolog
- Prolog Converge
- AvidXchange
- RealPage
- Morpheus
- NATIC
- Abacus
- SAP Concur
- Shopify
- Custom Mobile Apps
- ADP
- ICMS-Integrated Cash Management System
- Flash Park
- All Out Security
- Custom Applications
- Clover
- WordPress
- TriPrism
- Authorizenet
- Toad
- Okta
- SoftPro
- Visio
- Microsoft CRM
- MDM
- Power BI
- Hubble
- Zendesk
- Slack
- Jira
- Trello
- Asana
- Freshdesk
- Canva
Websites
Timeline
Project Management Coordinator
Magnit Global
05.2025 - Current
Senior IT Applications Support Analyst
Doma
06.2021 - 08.2023
Business Applications Manager | Business Applications Support Analyst
Caruso
07.2015 - 08.2020
Business Systems Analyst, Application Systems
AECOM
06.2009 - 07.2015
Accounting Clerk- Cash Management
AECOM
09.2008 - 06.2009
Senior Accounts Receivable Analyst
IMT Residential
04.2005 - 09.2008
Accounts Payable Clerk
IMT Residential
09.2003 - 03.2005
Bachelor of Science - Information Technology
Western Governors University