Andria Brennan
Tularosa,NM
Summary
Dedicated professional with a proven track record in customer service and team collaboration. Skilled in time management and cash handling, contributing to increased customer loyalty and operational efficiency.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Knowledgeable in any position & always eager to learn new trades & techniques with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Friendly and reliable in any position offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
13
13
years of professional experience
Work History
Cashier/Server Manager
Thai Cuisine
08.2022 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances and performed end-of-day reconciliations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Trained new staff on cash handling procedures and customer service best practices.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Associate
Ruidoso Trading Post
09.2023 - 09.2024
- Assisted customers in selecting merchandise, providing personalized recommendations to enhance shopping experience.
- Collaborated with team members to restock shelves and organize displays, improving product visibility and accessibility.
- Handled customer inquiries and resolved issues promptly, enhancing overall customer satisfaction and loyalty.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling and reporting.
- Trained new sales associates on procedures and customer service standards, fostering a collaborative work environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Manager
A Bit of Everything Thrift Store
11.2019 - 09.2022
- Oversaw daily operations, ensuring efficient store management and customer service excellence.
- Coordinated community outreach programs, fostering partnerships that increased store visibility and donations.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
LunchLady
Tularosa School District
03.2013 - 11.2019
- Supervised meal preparation and service for diverse student populations.
- Ensured compliance with food safety regulations and quality standards.
- Trained and mentored new staff on kitchen operations and best practices.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Developed weekly menus in collaboration with nutritionists to meet dietary needs.
- Coordinated with vendors to source fresh ingredients and maintain supply levels.
- Maintained a clean and sanitary kitchen environment for safe food preparation.
- Oversaw daily kitchen operations, ensuring timely meal delivery and service continuity.
- Conducted regular equipment maintenance checks to ensure optimal performance and prevent breakdowns during peak hours.
- Improved meal quality by preparing fresh, nutritious lunches daily.
- Fostered a welcoming atmosphere by engaging with students in a friendly manner during meal service.
Education
No Degree - Beautician
Olympian School of Hair & Beauty
Alamogordo, NM07-2012
GED -
Ruidoso High School
Ruidoso, NM01-1999
Skills
- Customer assistance
- Customer service excellence
- Reliability and punctuality
- Work ethic and integrity
- Time management skills
- Money handling
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Records maintenance
- Liquor regulations and compliance
- Daily reporting
Timeline
Sales Associate
Ruidoso Trading Post
09.2023 - 09.2024
Cashier/Server Manager
Thai Cuisine
08.2022 - 11.2025
Manager
A Bit of Everything Thrift Store
11.2019 - 09.2022
LunchLady
Tularosa School District
03.2013 - 11.2019
No Degree - Beautician
Olympian School of Hair & Beauty
GED -
Ruidoso High School