Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andria Gainers

Orange Park,FL

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

9
9
years of professional experience

Work History

Supported Living

Basca Inc
06.2019 - Current
  • Enhanced residents'' quality of life by implementing personalized care plans and providing daily support.
  • Increased independence for individuals with disabilities by teaching essential life skills and promoting selfadvocacy.
  • Improved resident satisfaction through effective communication, active listening, and timely responsiveness to their needs.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed residents'' physical, emotional, and social wellbeing.
  • Assisted residents in achieving personal goals by providing consistent encouragement and guidance throughout the process.
  • Maintained a safe and comfortable living environment for residents by conducting regular safety checks and promptly addressing any concerns.
  • Supported clients during community outings, fostering social integration and positive experiences outside the home setting.
  • Coordinated transportation arrangements for residents to attend appointments or participate in community activities as needed.

Team Lead

Daystar YMCA
08.2014 - 07.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.

Supervisor

The Gifted Learning Center
09.2014 - 03.2016
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

No Degree - Medical Assisting

Everest University
Orange Park, FL
12.2009

Skills

  • Transportation Assistance
  • Medication Administration
  • Crisis Intervention
  • Nonviolent Crisis Intervention
  • Patient Care
  • Intellectual Disability Knowledge
  • Life Skills Training
  • Safety Awareness
  • Progress Monitoring
  • Time Management
  • Active Listening
  • Resource Coordination
  • Team Collaboration
  • Interpersonal Skills
  • Confidentiality Maintenance
  • Client Advocacy
  • Professional Boundaries
  • Physical Disability Support
  • De-escalation Techniques
  • Individualized Support
  • Behavioral Support
  • Adaptive Equipment Use
  • Autism Spectrum Understanding
  • Conflict Resolution
  • Positive Reinforcement
  • Problem Solving
  • Meal Preparation
  • Community Integration
  • Behavior Modification Techniques
  • Multitasking Abilities
  • Social Skills Development
  • Housekeeping Abilities
  • CPR Certification
  • First Aid Knowledge
  • Effective Communication
  • Goal Setting
  • Family Engagement
  • Personal Hygiene Assistance
  • Medical Chart Documentation
  • Caring Companionship
  • Infection Control
  • Housekeeping
  • Direct Care Aide (DCA)
  • Fast Learner
  • Personal Care Worker (PCW)

Timeline

Supported Living

Basca Inc
06.2019 - Current

Supervisor

The Gifted Learning Center
09.2014 - 03.2016

Team Lead

Daystar YMCA
08.2014 - 07.2020

No Degree - Medical Assisting

Everest University
Andria Gainers