Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
ANDRIA MCQUEEN

ANDRIA MCQUEEN

Draper,UT

Summary

Seasoned Portfolio and Project Manager experienced in Project Management methodology. Skilled in all stages of the software development life cycle, web site development, e-Commerce applications, Content Management Systems, and Association Management Systems. Experienced with setting up a PMO office from the ground up. Have served over 50 clients in the government, association, and private sectors, including: Department of Treasury, Motley Fool, National Geographic, T. Rowe Price, and Landmine Survivors Network.

Work History

Certified Notary Signing Agent

Independent Management
Draper, UT
  • Reviewed loan documents for completeness and compliance with state and federal regulations.
  • Contracted with various agencies to complete personal loan packages.

Project Manager

ACF Solutions
Reston, VA
  • Managed multiple Salesforce projects including customized reports and enhancements to full database overhaul
  • Managed all project staff including business analysts, consultants and developers
  • Developed work plans, training documentation, and review all client deliverables to ensure all work is professional
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Mentored junior staff members to improve their analytical, presentation, and project management skills

Program Manager

Siteworx
Reston, VA
  • Managed a growing Portfolio, including a team of 11 Project Managers and 30+ projects
  • Created and directed management of a Portfolio governance
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Prepared and conducted training sessions for Project/Program Managers to adhere to Portfolio guidelines, processes and procedures
  • Managed the P/L for all accounts totaling $12 million annually
  • Created company templates and initiated standards for Status Reports, Invoice Requests, Hours Tracking, Risk
  • Management Matrix, Status Meeting Agendas, Conference Reports, and Internal Resource Requests
  • Acted as Program Manager for multiple accounts in all phases of web-redesign and web development projects
  • Served as advocate on behalf of clients to ensure that customers’ perspectives were considered in all decisions
  • Directed multiple disciplines consisting of Information Architecture, Graphic Design, Application Development, and Client Services in order to exceed client satisfaction, achieve on-time delivery of milestones, and manage solution scope relative to budget.

Project Manager

Information Concepts
Herndon, VA
  • Managed component of large multi-year government project for the IRS
  • Acted as lead Project Manager for web redesigns, custom database implementations, Outlook customizations, Content Management Systems, and Microsoft Reporting Services projects
  • Managed all team members including Technical Lead, Business Analysts, and Developers
  • Managed client relationships from project conception to support, with a focus on meeting client expectations
  • Gathered, documented, and prioritized business requirements to produce well-defined system requirements
  • Executed fast-paced prototyping in order to design a complete model for the client before development begins
  • Oversaw and conducted testing of custom software for both Quality Assurance and User Acceptance Testing

Project Manager

Avectra
McLean, VA
  • Fulfilled project management functions for company that provides software solutions to the association industry
  • Coordinated all communication between clients/users, sales team, and software implementation team
  • Managed timelines and deliverables for up to 10 software implementation projects simultaneously

Education

Certified Project Management Professional (PMP No. 513994) -

Project Management Institute

Bachelor of Arts - International Studies

Brigham Young University
Provo, UT

Skills

  • Project Development and Lifecycle
  • Comfortable with both team leadership and support / collaboration rolls
  • Business requirements gathering, writing and analysis
  • Documentation and Reporting for all stages and aspects of Project Lifecycle
  • Facilitate all aspects of client meetings and relationships

Timeline

Certified Notary Signing Agent

Independent Management

Project Manager

ACF Solutions

Program Manager

Siteworx

Project Manager

Information Concepts

Project Manager

Avectra

Certified Project Management Professional (PMP No. 513994) -

Project Management Institute

Bachelor of Arts - International Studies

Brigham Young University
ANDRIA MCQUEEN