Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andria Pecora

Depew

Summary

Dynamic retail professional with extensive experience at Rite Aid, excelling in customer service and cash management. Proven track record in enhancing store performance through effective merchandising strategies and fostering strong customer relationships. Adept at team leadership and problem-solving, consistently driving sales and ensuring operational excellence.

Overview

5
5
years of professional experience

Work History

Store Manager

Rite Aid
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Assistant Manager

Rite Aid
05.2022 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Lead Sales Associate

Rite Aid
02.2021 - 05.2022
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.

Sales Associate

Rite Aid
11.2020 - 02.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associates - Early Childhood Education

Trocaire College
Buffalo, NY

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Store merchandising

Timeline

Store Manager

Rite Aid
04.2025 - Current

Assistant Manager

Rite Aid
05.2022 - 04.2025

Lead Sales Associate

Rite Aid
02.2021 - 05.2022

Sales Associate

Rite Aid
11.2020 - 02.2021

Associates - Early Childhood Education

Trocaire College

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