Andria Wynn
Lexington,KY
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.
Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.
Inventory management professional with strong analytical skills and focus on optimizing stock levels and reducing waste. Adept at utilizing inventory software and tracking systems to ensure accurate records and efficient operations. Known for effective team collaboration and adaptability to changing demands, always aiming to deliver measurable results. Highly reliable with excellent problem-solving abilities and keen attention to detail.
Inventory control professional with proven track record in managing and optimizing stock levels. Expertise in ensuring accurate inventory counts and implementing process improvements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Family Dollar
10.2024 - 02.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
House Cleaner
Suds in a Bucket
05.2024 - 09.2024
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Organized tasks efficiently, enabling increased productivity during each work shift.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
Caregiver
Always Best Care Senior Services
04.2024 - 05.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
Caregiver
Right At Home Health Care
06.2024 - 07.2024
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Delivery Driver
Donatos Pizza
02.2024 - 04.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Delivery Driver
Jimmy John's Sandwiches
01.2024 - 02.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Warehouse Associate
Amazon DKY
11.2023 - 01.2024
- Wrapped pallets in shrink wrap prior to loading.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Contributed to customer satisfaction by troubleshooting issues with orders and providing prompt resolutions.
- Achieved high levels of attendance punctuality reflecting commitment towards warehouse objectives.
- Streamlined order picking process with proper sequencing, reducing errors and increasing accuracy rates.
- Prepared outbound shipments meticulously while adhering to all relevant regulatory requirements for shipping materials.
Customer Service Representative
Patient Aids Home Care Equipment & Services
05.2022 - 08.2022
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
- Utilized CRM software to manage customer interactions and follow up on sales opportunities.
- Streamlined returns process, reducing wait times and improving customer experience.
- Fostered positive team environment, encouraging collaboration and efficiency among team members.
- Organized promotional events, increasing brand awareness and customer engagement.
- Increased repeat business by personalizing customer interactions and remembering client preferences.
Education
High school diploma -
Breckenridge High School
Harned, KY05.2008
Skills
- Client Support
- Financial Transactions Oversight
- Team Management
- Collaborative Decision-Making
- Analytical Problem-Solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
Certification
- Driver's License
- CPR Certification
- Non-CDL Class C
- First Aid Certification
Languages
English
Full Professional
Interests
- Swimming
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Playing Sports
- Wine Tasting
- Participating in cultural exchange programs and homestays
Timeline
Assistant Manager
Family Dollar
10.2024 - 02.2025
Caregiver
Right At Home Health Care
06.2024 - 07.2024
House Cleaner
Suds in a Bucket
05.2024 - 09.2024
Caregiver
Always Best Care Senior Services
04.2024 - 05.2024
Delivery Driver
Donatos Pizza
02.2024 - 04.2024
Delivery Driver
Jimmy John's Sandwiches
01.2024 - 02.2024
Warehouse Associate
Amazon DKY
11.2023 - 01.2024
Customer Service Representative
Patient Aids Home Care Equipment & Services
05.2022 - 08.2022
High school diploma -
Breckenridge High School
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