Summary
Overview
Work History
Skills
Affiliations
Timeline
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Andria (Annie) Hanson

Andria (Annie) Hanson

East Wenatchee

Summary

Dynamic professional with a strong background in customer engagement and sales, notably at CDS, where I enhanced customer satisfaction through effective product demonstrations. Skilled in persuasive communication and adept at fostering relationships, I consistently contributed to achieving sales targets while maintaining an organized and appealing presentation space.

Overview

9
9
years of professional experience

Work History

CDS Demonstrator

CDS
08.2023 - Current


  • Collaborated with fellow demonstrators on best practices for presentation techniques resulting in increased effectiveness across the entire team.
  • Spoke with interested customers and provided information and guidance to enhance their purchasing experience
  • Ensured proper setup and breakdown of demonstration areas, maintaining a clean, organized, and visually appealing space for customers.
  • Improved overall customer satisfaction ratings through attentive service and detailed explanations during product demonstrations.
  • Contributed to the achievement of sales targets through persuasive communication skills while presenting products to potential buyers.
  • Enhanced customer experience by addressing questions and concerns promptly during product demonstrations.
  • Increased product awareness by conducting engaging and informative demonstrations in various retail settings.

Sales Associate

Antique Mall of Cashmere
08.2021 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

USPS Mail Carrier

USPS
01.2018 - 12.2018

• Delivered mail on a variety of routes, from walking 9-100 miles a day, to driving routes, in every weather conditions.

Home Care Aide

Rescare
02.2016 - 01.2018
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Skills

  • Customer engagement
  • Customer service background
  • Excellent interpersonal skills
  • Adaptable
  • Demonstration skills
  • Presentation skills
  • Sales background
  • Product demonstration
  • Outgoing personality
  • Retail sales
  • Food and beverage preparation
  • Brand awareness
  • Sample products
  • Product research
  • Persuasive communication
  • Product displays
  • Product demonstrations
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Organizational skills
  • Creative thinking
  • Effective communication

Affiliations

References:

Brandi Buck

(509) 699-5258

Brand Ambassador for Qunol & Zena's nutritional supplements

Timeline

CDS Demonstrator

CDS
08.2023 - Current

Sales Associate

Antique Mall of Cashmere
08.2021 - 04.2023

USPS Mail Carrier

USPS
01.2018 - 12.2018

Home Care Aide

Rescare
02.2016 - 01.2018
Andria (Annie) Hanson