Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andriana Wright

Indianola,MS

Summary

  • Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
  • Professional healthcare provider with extensive experience in patient care and support. Strong skills in vital signs monitoring, patient hygiene, and medical record documentation. Focused on collaborative teamwork, consistently adapting to changing needs and ensuring high-quality results. Reliable and compassionate, with strong emphasis on patient well-being and effective communication.
  • Warehouse professional with strong foundation in inventory management and order fulfillment. Known for reliability and adaptability, consistently meeting operational goals through teamwork and effective communication. Combines attention to detail with focus on achieving high standards and results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Order Filler

Dollar General Warehouse
07.2023 - Current
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

Customer Service Representative

Double Quick
05.2021 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Nurse Assistant

South Sunflower County Hospital
09.2021 - 07.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.

Education

Certificate - Pharmacy Technician

Mississippi Delta Community College
Moorhead, MS
12-2024

Gentry High School
Indianola, MS
05-2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Patient care
  • Privacy and confidentiality
  • Vital signs monitoring
  • Heavy lifting

Certification

Pharmacy Technician- Registration #: PT-229487

Timeline

Order Filler

Dollar General Warehouse
07.2023 - Current

Nurse Assistant

South Sunflower County Hospital
09.2021 - 07.2022

Customer Service Representative

Double Quick
05.2021 - 08.2022

Certificate - Pharmacy Technician

Mississippi Delta Community College

Gentry High School