Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
GeneralManager
Andrianna Henderson

Andrianna Henderson

Tallahassee,FL

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver and dedicated worker. Highly committed with hardworking mentality to maintain quality of services and products.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Dollar General
03.2018 - 11.2022
  • Communicated efficiently during high-volume operations, harnessing effective interpersonal skills to resolve ~50 inquiries per week via phone and email
  • Collaborate effectively as a part of a team dynamic, liaising with 10+ colleagues to attain a 98% customer satisfaction rating
  • Coach and develop 30 junior team members on workflows and process improvement, attaining a 10% reduction in staff turnover rates

Caregiver/Personal Assistant

Sunrise Senior Living
09.2018 - 03.2019
  • Cooking/Feeding
  • Bathing/Clothing
  • Cleaning, washing ,folding and put clothes away
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Kept detailed track of household and maintenance inventory and schedules.

Cashier

Whataburger Restaurant
03.2018 - 06.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier/Customer Service

Hip Hop Fish and Chicken
08.2017 - 01.2018
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.

Cashier

Wendys
02.2016 - 02.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Thomasville High School

Skills

  • Customer Service Skills (4 years)
  • Cashier (4 years)
  • Care Giver
  • Personal Care
  • Caregiving (Less than 1 year)
  • Home Care
  • Cash Handling
  • Senior Care
  • Customer support
  • Communication skills
  • Customer service
  • Payroll
  • English
  • Assistant manager experience
  • Retail management
  • Store management
  • Merchandising
  • Inventory control
  • Certifications and Licenses
  • Driver's License
  • Staff Training
  • Staff Supervision
  • Shrinkage Prevention
  • Money Handling
  • Shift Coverage
  • Hiring and Training
  • Customer Service and Satisfaction
  • Patient Care
  • Meal Planning and Preparation
  • Dependable and Responsible

Additional Information

  • Willing to relocate to:, Tallahassee, FL - Quincy, FL - Authorized to work in the US for any employer

Timeline

Caregiver/Personal Assistant

Sunrise Senior Living
09.2018 - 03.2019

Assistant Manager

Dollar General
03.2018 - 11.2022

Cashier

Whataburger Restaurant
03.2018 - 06.2018

Cashier/Customer Service

Hip Hop Fish and Chicken
08.2017 - 01.2018

Cashier

Wendys
02.2016 - 02.2017

Thomasville High School

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Andrianna Henderson