Summary
Overview
Work History
Education
Skills
Timeline
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Andrias lee

midwest city,OK

Summary

A food service professional prepared to deliver high-quality service in fast-paced setting. Proven ability to maintain cleanliness and efficiency while providing excellent customer service. Reliable team player who adapts to changing demands and focuses on achieving team goals with effective communication and multitasking skills.

Experienced with fast-paced food preparation and customer service. Utilizes strong multitasking abilities to maintain efficiency and quality. Track record of effective communication and teamwork in dynamic environments.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

8
8
years of professional experience

Work History

Fast Food Worker

Golden Chick
03.2017 - Current
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
  • Made change and returned correct cash and coin to patrons.
  • Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
  • Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
  • Assisted with preparing salads and cold food items.
  • Conducted thorough cleaning and sanitation of kitchen equipment, upholding high standards of hygiene.
  • Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.

Education

High School Diploma -

Star Spencer High School
Midwest City, OK
05-2012

Skills

  • Customer service
  • Positive attitude and enthusiasm
  • Cleaning and sanitation
  • Fast and efficient service worker
  • Patience and empathy
  • Engaging personality
  • Money handling
  • Safe food handling
  • Listening and comprehension
  • Organized multi-tasker
  • Cash handling proficiency
  • Late-night shift availability
  • Stress tolerance and resilience
  • Sanitation and cleanliness
  • Accustomed to shift work
  • Customer response
  • Meal preparation
  • Restaurant operations
  • Skilled upseller
  • Point of sale (POS) system operation
  • Restaurant management

Timeline

Fast Food Worker

Golden Chick
03.2017 - Current

High School Diploma -

Star Spencer High School

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Andrias lee