Andriel Victrum
Miami,FL
Summary
Seasoned professional with a robust background in security and retail, notably at FDOC and Walmart. Excelled in reducing contraband by a significant margin and enhancing customer experiences through expert conflict resolution and first aid skills. Demonstrates exceptional emergency response and de-escalation abilities, ensuring safety and satisfaction in high-stakes environments.
Overview
12
12
years of professional experience
Work History
Correctional Officer
FDOC
Floral City, FL
03.2019 - 04.2024
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Documented inmate behavior and activities in logbooks.
Sales Associate
Walmart
Cooper City, FL
07.2015 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Simons Sportswear
Miami Fl
08.2015 - 10.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Wendys
Miami, FL
08.2012 - 10.2015
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Security Guard
US Security & Associates
Miami
06.2013 - 10.2014
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Miami Central Sr High
Miami, FL06.2011
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
FDOC
03.2019 - 04.2024
Sales Associate
Simons Sportswear
08.2015 - 10.2015
Sales Associate
Walmart
07.2015 - 03.2019
Security Guard
US Security & Associates
06.2013 - 10.2014
Cashier
Wendys
08.2012 - 10.2015
Miami Central Sr High