Andriette Mosley
Mesquite,TX
Summary
Driven and adaptable professional with a proven track record at Walmart, where I excelled in fast-paced environments through exceptional teamwork, customer service, and problem-solving skills. Leveraged strong communication and organizational abilities to enhance team productivity and efficiency, consistently meeting tight deadlines. Committed to continuous improvement and adept at learning new technologies, I significantly contributed to achieving key objectives. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Project Coordinator
Walmart
04.2016 - 05.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
Fresh Team Lead
Walmart
09.2013 - 04.2016
- Enhanced team productivity by implementing efficient workflow processes and time management strategies.
- Streamlined communication channels within the team, enhancing collaboration and facilitating informed decisionmaking.
- Negotiated contracts with vendors and suppliers, securing competitive pricing and favorable terms that contributed to cost savings.
- Conducted regular performance reviews for team members, identifying strengths and areas for development to support career growth.
- Reduced employee turnover rate by fostering a positive work environment and addressing team concerns promptly.
- Established clear performance goals for team members, providing regular feedback and coaching for continuous improvement.
- Resolved escalated customer issues promptly, maintaining strong relationships and preserving brand reputation.
- Delegated tasks effectively according to individual strengths, promoting a sense of ownership among team members which led to increased engagement.
- Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
- Scanned shelves and product cases for expired stock and outdated items.
- Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
- Verified deliveries against invoices to complete shortage and overage reports.
Logistics Assistant
Walmart
06.2012 - 04.2016
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
- Documented received materials into [Type] system.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
Cashier Team Lead
Walmart
03.2009 - 06.2012
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Operated POS cash register and equipment to collect payments.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Conducted regular audits of register funds to minimize potential losses due to theft or error.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
Cashier
Walmart
05.2004 - 03.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
- Calm Under Pressure
- Organizational Skills
Timeline
Project Coordinator
Walmart
04.2016 - 05.2024
Fresh Team Lead
Walmart
09.2013 - 04.2016
Logistics Assistant
Walmart
06.2012 - 04.2016
Cashier Team Lead
Walmart
03.2009 - 06.2012
Cashier
Walmart
05.2004 - 03.2009
High School