Focused on results. Punctual, resilient to stress, positive with excellent communication skills, as well as with an understanding of the logic of digital systems and IT processes. Prepared to rapidly develop in various directions.
Overview
8
8
years of professional experience
Work History
Technician
International Computer Concepts
Northbrook, IL
08.2022 - 01.2023
Replaced defective components or parts as needed.
Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
Troubleshot systems and equipment and ran tests to make effective recommendations.
Overcloced Servers
System Support Engineer
Berta Group
Lviv, Ukraine
12.2014 - 05.2022
Administration of Windows operating systems,including Windows Server
Management of a fleet of 500 machines
Repair and maintenance of hardware and networking equipment (Draytek, Mikrotik)
Procurement of components
Inventory and equipment accounting
Monitoring and diagnostics of critical services
Upgrading and troubleshooting PC and office equipment
User consultation
Support for client and server software
Knowledge and experience working with trading equipment
Experience working with AD, Microsoft Exchange, IP telephony
Education
Bachelor of Applied Science in Information Technology - Computer And Information Sciences, General
Lviv Polytechnic National University
Lviv,Ukraine
06-2015
Skills
Experience in personnel management
Leadership qualities in team work
Implementation and support of projects
Priority handling of inquiries
Software testing
Logical reasoning
Timeline
Technician
International Computer Concepts
08.2022 - 01.2023
System Support Engineer
Berta Group
12.2014 - 05.2022
Bachelor of Applied Science in Information Technology - Computer And Information Sciences, General
Lviv Polytechnic National University
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