Andrii Yatsulchak
Head Bartender
Chicago,IL
Summary
Experienced and personable bartender with a proven track record of success in fast-paced bars, fine dining restaurants, and casual venues. Demonstrated expertise in crafting both classic and creative cocktails, ensuring exceptional customer service, and maintaining seamless bar operations. Recognized for a friendly demeanor, quickness, and the ability to effectively upsell high-margin items. Possessing BASSET certification, brings in-depth knowledge of drink recipes, bar inventory management, and POS systems to deliver top-notch service.
Overview
7
7
years of professional experience
2
2
Certifications
3
3
Languages
Work History
LOT Business Lounge
Bartender
12.2024 - Current
- Ensured compliance with safety regulations by conducting routine inspections of lounge facilities and equipment.
- Provided valuable feedback to management regarding guest suggestions or concerns, helping drive continuous improvement efforts within the lounge operation.
- Provided support during special events in the lounge, helping create memorable experiences for attendees.
- Resolved guest complaints professionally and efficiently, demonstrating excellent problem-solving skills.
- Maintained accurate inventory levels of food and beverages by conducting regular stock checks and placing orders as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, inviting lounge environment.
- Assisted guests with flight information and travel arrangements, ensuring a seamless travel experience.
James Joyce Irish Pub
Bartender
04.2024 - 08.2024
- Conducted routine maintenance checks on draft systems for optimal performance.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
- Facilitated teamwork among colleagues through effective communication strategies.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Maintained a clean and organized bar environment for improved customer experience.
- Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.
Whiskey in the Jar
Bartender&Head Bartender
11.2022 - 03.2024
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Closed out cash register and prepared cashier report at close of business.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Served high customer volumes during special events, nights, and weekends.
Valentino
Bartender
10.2020 - 10.2021
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
Nosorog
Manager & Bartander
02.2018 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Stryi Specialised School
Stryi, Ukraine 05.2001 -
Skills
Craft & Classic Cocktails
Wine, Beer & Spirits Knowledge
Customer Service Excellence
Cash Handling & POS Systems
Inventory & Stock Management
Multitasking Under Pressure
Team Collaboration
Bar Setup & Closing Procedures
Measurement accuracy
Blending techniques
Quality control standards
Staff training and supervision
Certification
BASSET Certificate
Accomplishments
Maker's Mark Ambassador
Timeline
LOT Business Lounge
Bartender
12.2024 - Current
James Joyce Irish Pub
Bartender
04.2024 - 08.2024
Whiskey in the Jar
Bartender&Head Bartender
11.2022 - 03.2024
Valentino
Bartender
10.2020 - 10.2021
Nosorog
Manager & Bartander
02.2018 - 09.2020
High School Diploma -
Stryi Specialised School
05.2001 -