Hardworking team player responsible and consistent, I learn very quickly and make a good result in the shortest time, very friendly and communicative, I can make your company better
Overview
1
1
year of professional experience
Work History
Team Leader
Regal Cinemas
01.2025 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Floor Staff
Regal Cinemas
10.2024 - 01.2025
Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Delivery Driver
Amazon
07.2024 - 12.2024
Delivered highest level of service to satisfy and retain customers
Used handheld device to scan orders, obtain route information, and navigate
Drove safely in adherence with state and federal laws
Stocking Associate
ZARA
05.2024 - 09.2024
Rotated stock, faced products and built attractive displays
Maintained clean and organized stockroom in support of team productivity
Operated warehouse equipment, forklifts, and pallet jacks to move loads
Server Assistant/Server
Outback Steakhouse
11.2023 - 04.2024
Helped keep dining area customer-ready with expert table bussing and resetting
Participated in pre-shift meetings to discuss menu items, specials, and customer feedback
Minimized service delays by keeping beverage and supply stations well-stocked
Education
Master of Science - Psychology
Ternopil National Pedagogical University
12.2019
Skills
Guest Relations Management
Positive and professional
Quality Control
Organizational ability
Visual Merchandising
Production leadership
Team leadership
Conflict resolution
Employee training
Performance management
Customer service
Diversity promotion
Languages
English
Full Professional
Russian
Native or Bilingual
Ukraine
Native or Bilingual
Timeline
Team Leader
Regal Cinemas
01.2025 - Current
Floor Staff
Regal Cinemas
10.2024 - 01.2025
Delivery Driver
Amazon
07.2024 - 12.2024
Stocking Associate
ZARA
05.2024 - 09.2024
Server Assistant/Server
Outback Steakhouse
11.2023 - 04.2024
Master of Science - Psychology
Ternopil National Pedagogical University
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