Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrik Ponce

Santa Fe,NM

Summary

Dedicated professional with a strong background in customer service and equipment maintenance, particularly at Best Buy. Known for excelling in roles that demand excellent organizational and interpersonal skills, consistently delivering high customer satisfaction and smooth operations. Experienced in inventory management and building strong customer relationships, leading to noticeable improvements in the overall customer experience.


Sales Associate with extensive experience in customer service and sales. A dynamic and outgoing professional with a proven ability to boost revenue, enhance the customer buying experience, and elevate brand presence in key markets. Consistently recognized for exceptional sales performance and delivering outstanding customer service.


Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.


Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

5
5
years of professional experience

Work History

Maintance Woker

Waste Managment
07.2024 - Current
  • Pick up the trash of commercial and residential areas around Santa Fe
  • Work fast to complete tasks and meet daily deadlines.
  • Currently working the night shift, to do all of our stops fast and early.

Transit Driver 1

Mary Esther Senior Center
02.2023 - 06.2024
  • Demonstrated adaptability by quickly adjusting to route changes or schedule alterations, ensuring minimal disruption to passengers'' travel plans.
  • Would transport seniors to any place within city limits, such as misery stores, clinics, hospitals, and grocery stores, and back home.
  • Would do door-to-door service.
  • Assisted passengers with special needs, ensuring their comfort and accessibility during transit.
  • Maintained a clean and neat shuttle for passenger comfort.
  • Aided passengers with disabilities or special needs.
  • Updated and maintained accurate trip logs and records.

Dental Assistant

Modern Dentistry
10.2021 - 02.2023
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.

Sales Associate

Best Buy
02.2021 - 10.2021
  • Solved customer challenges by offering relevant products and services.
  • Used in-store system to locate inventory and place special orders for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store systems for merchandise at other sites.

Crew Member

Baskin Robbins Ice Cream
07.2019 - 02.2021
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Worked well with teammates and accepted coaching from the management team.

Education

Associates Degree - Dental Assistant

Penn Foster Career School
Remote
02-2022

High School Diploma -

Penn Foster Career School
Remote
04-2021

Skills

  • Cleaning
  • Customer Service
  • Restocking skills
  • Customer Relations
  • Inventory Stocking
  • Materials Loading
  • Equipment Maintenance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Maintance Woker

Waste Managment
07.2024 - Current

Transit Driver 1

Mary Esther Senior Center
02.2023 - 06.2024

Dental Assistant

Modern Dentistry
10.2021 - 02.2023

Sales Associate

Best Buy
02.2021 - 10.2021

Crew Member

Baskin Robbins Ice Cream
07.2019 - 02.2021

Associates Degree - Dental Assistant

Penn Foster Career School

High School Diploma -

Penn Foster Career School
Andrik Ponce