Andrina Ashe

• Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
• Performed developmentally appropriate patient care for optometry patients aged 0 to 102.
• Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
• Helped patients with optical selections and dispensing to facilitate customer service.
• Scheduled appointments, handled referrals and ordered supplies for optometric practice.
• Administered, explained processes and operated equipment for visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Updated inventory and expiration to maintain current tracking documentation.
• Oriented and trained new staff on proper procedures and policies.
• Implemented care and efficiency improvements to support and enhance office operations.

Completed large photocopying and shredding jobs and reported faulty machinery and equipment to vendor.

• Developed emergency evacuation plan to reduce confusion, injury, and property damage in event of active shooter or environmental emergency.
• Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
• Coordinated and scheduled meetings and appointments.
• Supported staff on special assignments and ad hoc projects.
• Fostered student curiosity and interest through creative hands-on activities.
• Helped students explore concepts with engaging, learning-focused activities.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Developed and implemented classroom routines to address varying student needs.

• Maintain FIFO inventory; Prepare, serve, and replenish supplies throughout service in a pleasant manner; Uphold clean and sanitary kitchen and service areas; Process transactions and balance end of day sales.
• Assessed nutritional needs of participants to provide individual and family nutrition education.
• Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maximized quality assurance by completing frequent line checks.
• Developed unique events and special promotions to drive sales.
• Motivated staff to perform at peak efficiency and quality.
• Oversaw food preparation and monitored safety protocols.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

• Tracked approved and unapproved invoicing to produce critical month-end metrics.
• Liaised with sales team to gain knowledge of pricing and contracts to facilitate invoicing.
• Updated accounts receivable database with new accounts or missed payments.
• Identified, collected and analyzed cost data to establish performance metrics.
• Managed cash sales and monthly balance sheet reconciliation to identify unusual transactions, spot inefficiencies, and rectify errors.
• Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Managed invoicing and payment processing operations.
• Monitored outstanding invoices and performed collections duties.
• Processed customer invoices, credit memos and payments within established timelines.
• Verified accuracy of billing data and corrected discrepancies.
• Entered and maintained billing information in company internal databases for accessibility.
• Generated daily, weekly and monthly reports for billing department.

• Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
• Performed developmentally appropriate patient care for optometry patients aged 0 to 102.
• Greeted patients, prepared exam rooms and documented medical records to keep office running efficiently and effectively.
• Helped patients with optical selections and dispensing to facilitate customer service.
• Scheduled appointments, handled referrals and ordered supplies for optometric practice.
• Administered, explained processes and operated equipment for visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Updated inventory and expiration to maintain current tracking documentation.
• Oriented and trained new staff on proper procedures and policies.
• Implemented care and efficiency improvements to support and enhance office operations.
• Filed claims with vision and medical insurance companies to garner payment for optical services.
• Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
• Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
• Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
• Verified and updated patient records promptly to guarantee accurate prescription information.
• Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
• Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
• Utilized advanced knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
• Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
• Performed basic vision testing for new patients.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Volunteered to help with special projects of varying degrees of complexity.