Andrina Jajila
El Cajon,CA
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Target
Santee, CA
11.2021 - Current
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Delivered regular team meetings for aligned work towards common goals.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Developed performance measurement strategies, identifying areas for improvement.
Grocery Store Cashier
North Park Produce
El Cajon, CA
01.2019 - 08.2021
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Pleasantly greeted customers and provided prompt and courteous service.
- Customer service expert
- food and beverage team lead at target
Education
Bachelor of Business Administration -
Grossmont College
El Cajon, CAHigh School Diploma -
El Cajon Valley High School
El Cajon, CA06.2019
Skills
- KPI Monitoring
- Athletic Training and Coaching
- Team Relationships
- Contract Closing
- Team Meetings
- Engine Components
Languages
Arabic
Native or Bilingual
chaldean
Native or Bilingual
English
Full Professional
kurdish
Limited Working
Timeline
Team Leader Manager
Target
11.2021 - Current
Grocery Store Cashier
North Park Produce
01.2019 - 08.2021
Bachelor of Business Administration -
Grossmont College
High School Diploma -
El Cajon Valley High School