Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andro Mohsen

Richmond,VA

Summary

Organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to support team objectives. Seeking a full-time position that presents professional challenges and allows for the use of strong interpersonal, time management, and problem-solving skills. A detail-oriented team player with exceptional organizational abilities and a track record of handling multiple projects with precision and accuracy. Experienced in leading sales teams to drive significant revenue growth and customer acquisition through strategic planning and effective communication. Skilled in building strong client relationships and adapting to changing market conditions to ensure long-term success. Known for a proactive mindset, strong problem-solving capabilities, and excellent communication. Ready to contribute meaningfully to team success and tackle new challenges with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Sales Manager

7-eleven Convenience Store
06.2023 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed accounts to retain existing relationships and grow share of business.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Maintained financial controls, planned business operations, and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.

Church Youth Leader

St Mary St Mercruius Coptic Orthodox Church
01.2021 - Current
  • Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
  • Engaged youth by following, implementing, and assisting in creating lesson plans.
  • Developed strong connections with youth members by organizing engaging and interactive group activities.
  • Provided counseling to students with spiritual and personal issues and maintained relationships with students.
  • Organized group activities and outings for youth and led weekly Bible study meetings.
  • Collaborated with fellow church leaders to create programs targeting specific needs within the congregation''s youth population.
  • Maintained good relationships with parents through regular communication and active participation in planned activities.
  • Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
  • Established safe spaces during gatherings for open dialogue about faith-related questions or concerns among young people.
  • Utilized social media platforms to share updates and announcements, keeping both parents and young members informed about upcoming events.
  • Promoted inclusivity by adapting activities to accommodate diverse needs and abilities of all members involved in youth ministry programs.
  • Encouraged community service participation by creating opportunities for youths to engage in local outreach projects.
  • Facilitated open communication between parents and the youth ministry, ensuring all concerns were addressed promptly and effectively.
  • Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
  • Boosted morale and built camaraderie among youth members by organizing team-building exercises.

Sales Associate

Walmart
06.2021 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Bachelor of Science - Psychology

Roanoke College
Salem, VA
12.2026

High School Diploma -

Hermitage High School
Richmond, VA
06.2023

Skills

  • Technical Integration
  • Sales Strategy Development
  • Improvement Plans
  • Sales Transactions
  • POS Terminal Operation
  • Time Management
  • Customer Engagement
  • Recruiting and Hiring
  • Team Oversight
  • Coaching and Mentoring
  • Customer Satisfaction
  • Flexible Work Schedule
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Money handling
  • Verbal/written communication
  • Sales strategies
  • Customer service
  • Professional demeanor

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 30 Deacons in the development of St.Jerimiahs hymns school
  • Documented and resolved tension between younger generation and older generation at church which led to More unity and productivity in our church

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

Sales Manager

7-eleven Convenience Store
06.2023 - Current

Sales Associate

Walmart
06.2021 - 03.2023

Church Youth Leader

St Mary St Mercruius Coptic Orthodox Church
01.2021 - Current

Bachelor of Science - Psychology

Roanoke College

High School Diploma -

Hermitage High School

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