Results-driven professional with a strong background in customer service and a proven track record of exceeding client expectations. Demonstrates a commitment to continuous learning and skill enhancement, ensuring effective solutions to meet customer needs. Core competencies include effective communication, problem-solving, and relationship building. Aiming to leverage expertise in a dynamic environment that prioritizes customer satisfaction.
• Manage Real Estate transactions from initiation to closing.
• Prepare forms needed for the real estate transaction deals.
• Monitor and advocate for clients to ensure smooth sale and transition.
• Communicate with other Real Estate Agents, etc. to ensure client satisfaction.
• Maintain close contact and transparency with clients to minimize stress.
• Follow up with clients to ensure satisfaction.
• Service rental cars after return to ensure vehicles were properly logged in, detailed and prepared for new rental clients.
• Assist clients with any concerns or issues with their rental car upon return.
• Provide transportation to clients
• Ensure VIP customer service to high-end clients
• Assist clients with their belongings and ensure their safety to their destinations.
Exceptional customer service skills
Punctual and timely with deadlines
Dedicated to service
Public service understanding
Basic computer knowledge/skills