Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrés Antonio Acosta Díaz

Andrés Antonio Acosta Díaz

Santo Domingo,Costa Rica

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in Training, mentoring, shadowing, coaching's and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience

Work History

Ops Support Expert [A], GOAI ,

Amazon
07.2024 - Current

  • Self-motivated, with a strong sense of personal responsibility.
  • Onboarding experience with a positive feedback from manager and associates, defects review, mentoring, shadowing and coaching experience.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.

Associate, MLD Operations

GO-AI - VAR
04.2020 - 07.2023
  • Spanish native language
  • English B2 proficiency level
  • I am a positive and motivated person with a passion for detail and good results, I like to promote a healthy environment in work having good communication skills and respect with my peers working together for a goal in common.

Student of technical in graphic and web design

FundaTec
02.2021 - 07.2021
  • Adobe Illustrator basic
  • Adobe Photoshop Basic

Education

Associate of Business Administration - Business Analytics

CENFOTEC
Costa Rica
07-2026

Scrum Fundamentals - Industrial Engineering

TEC

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Verbal communication
  • Critical thinking
  • Flexible and adaptable

Languages

English
Native or Bilingual

Timeline

Ops Support Expert [A], GOAI ,

Amazon
07.2024 - Current

Student of technical in graphic and web design

FundaTec
02.2021 - 07.2021

Associate, MLD Operations

GO-AI - VAR
04.2020 - 07.2023

Associate of Business Administration - Business Analytics

CENFOTEC

Scrum Fundamentals - Industrial Engineering

TEC