Andruleigha Turner
Columbus,Ohio
Summary
Motivated and detail-oriented individual seeking an entry-level data analyst position in a fast-paced environment where I can leverage my skills in data entry, computer proficiency, to contribute to the success of the team. Known for strong problem-solving abilities, clear communication, and the capacity to manage multiple tasks with precision and efficiency.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Outback Steakhouse
Columbus, Ohio
12.2016 - Current
- Managing a team of diverse individuals, delegating tasks, and providing guidance and motivation to achieve common goals
- Handling customer inquiries, feedback, and complaints, and ensuring a positive dining experience for patrons
- Recruiting, training, scheduling, and supervising staff, fostering a positive work environment, and promoting teamwork and collaboration
- Addressing operational challenges, resolving conflicts, and making quick and effective decisions to maintain smooth restaurant operations
- Juggling multiple tasks, overseeing daily operations, and ensuring efficient use of time and resources
- Effectively conveying information to staff and customers, as well as collaborating with suppliers, vendors, and other stakeholders
- Remaining composed under pressure, adapting to changing circumstances, and managing unexpected situations effectively.
Fraud Specialist
Discover Financial Services, DFS
New Albany, OH
05.2018 - 10.2019
- Documented investigative findings in reports.
- Input information regarding fraud investigations into detailed reports for submission to clients.
- Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
- Communicated with customers and company personnel, utilizing active listening, and interpersonal skills.
- Investigated and analyzed complex financial transactions for evidence of fraud.
- Updated each claims suspension annually to promote continuity of active claim suspensions.
- Used multiple data sources to derive end-to-end fraud performance metrics.
Education
Bachelor of Science in Information Technology -
Franklin University
09.2024
Skills
- Some knowledge of building materials and construction industry practices
- Organized with exceptional attention to detail
- Computer skills: Windows/MS Office, Linux, macOS
- Proven ability to prioritize, make quick decisions, and solve problems effectively
- Capable of working independently and in team environments
- Excellent verbal and written communication skills
References
Available upon request
Timeline
Fraud Specialist
Discover Financial Services, DFS
05.2018 - 10.2019
Restaurant Manager
Outback Steakhouse
12.2016 - Current
Bachelor of Science in Information Technology -
Franklin University