Andry Tovar Nunez
Las Vegas
Summary
Driven and adaptable, I excelled at Shoe Palace, enhancing customer satisfaction through expert organization and exceptional service. My ability to manage multiple tasks while fostering team cooperation and maintaining meticulous attention to detail resulted in a significant improvement in the shopping experience, demonstrating my proficiency in customer experience management and multitasking.
Overview
2025
2025
years of professional experience
Work History
Shoe Sales Associate
Shoe Palace
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Conducted regular price checks, keeping customers informed of current promotions and discounts available.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Guest Services Cashier
Target
03.2024 - Current
- Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
- Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
- Managed large sums of cash responsibly, adhering to strict cash handling procedures for security purposes.
- Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.
- Processed returns and exchanges in accordance with company policies, maintaining customer trust and loyalty.
- Provided accurate information on products, services, and promotions to increase sales opportunities.
- Promoted positive relationships with fellow team members, contributing to a cohesive work environment.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate Degree - Police
College of Southern Nevada
Las Vegas, NVSkills
- Brand awareness
- Stock replenishment
- Organization
- Customer experience management
- Customer service
- Returns handling
- Friendly and helpful
- Cash handling
- Teamwork
- Attention to detail
- Multitasking
- Adaptable and flexible
- Team cooperation
- Hard worker
- Fast learner
Languages
Spanish
Limited Working
Timeline
Guest Services Cashier
Target
03.2024 - Current
Shoe Sales Associate
Shoe Palace
Associate Degree - Police
College of Southern Nevada