Andrya Adkins
LEBANON,OH
Summary
A highly articulate individual, personable, with many skills in many different aspects of customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Maurices
12.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Call Center Customer Service Representative
RDI Connect
05.2023 - 09.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Server
Carrabba's Restaurant
12.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Olive Garden
08.2016 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Science - Psychological Science
Miami University
Oxford, OH05.2026
Associate of Arts - Psychology
Sinclair Community College
Dayton, OH05.2023
Skills
- Money Handling
- Word/ office
- Typing
- Customer Service
- Excellent Memory
Section name
I am a lover of anything art. I love making art and photography. I love theatre and any kind of art that humans express.
Timeline
Call Center Customer Service Representative
RDI Connect
05.2023 - 09.2023
Retail Sales Associate
Maurices
12.2022 - Current
Server
Carrabba's Restaurant
12.2022 - 02.2023
Server
Olive Garden
08.2016 - 04.2021
Associate of Arts - Psychology
Sinclair Community College
Associate of Science - Psychological Science
Miami University