Andrya Robbins

Managed online presence and engaged with local community to enhance brand awareness.

• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• I was the HIPAA compliance officer and ensured all records were protected and the office remained compliant at all times.
• I was expected to have problem solving capabilities and utilize excellent computer skills.
• Managed upkeep of malpractice insurance, licenses, and tax documents.
• I oversaw and handled payroll bi-weekly as well as overseeing pto for all staff.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Answered central telephone system and directed calls accordingly.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.