Highly motivated team player who strives to achieve set goals. Experienced in delivering guidance on various topics and encouraging coworkers to achieve their very best in and outside the workplace using a results-driven approach.
Overview
4
4
years of professional experience
Work History
Vision Leader
Boys And Girls Club
08.2022 - 02.2023
Maintained team flexibility and embraced change to adapt within dynamic markets.
Worked as a team alongside other Vision Leaders to inspire youth from all ages
Found ways to encourage kids to be open to new things and excite them to be creative
Took initiative to show children day to day life skills like cooking, cleaning, and how to plan for their futures
Paraprofessional
Early Education Center
06.2022 - 09.2023
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Reported on student progress, behavior, and social skills to parents.
Tailored lesson plans for students with emotional and cognitive disabilities.
Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
Overnight Stocker
Walmart
06.2022 - 09.2022
Removed all boxes and related trash from sales floor and processed through compactors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Collaborated with teammates and accepted coaching from the management team.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Customer Service Representative
Family Dollar
01.2021 - 12.2021
Actively listened to customers, handled concerns quickly and professionally.
Answered constant flow of customer telephone calls promptly to avoid on-hold wait times.
Cross-trained to be able to help in more than one area
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Updated account information to maintain customer records.
Helped build clientele through friendly interactions and showing consistent appreciation
Optimized store displays and appearance via strategic merchandising.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Submitted orders for new inventory.
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Seasonal Worker
Kohl's
08.2019 - 12.2019
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Used POS system to process sales, returns, online orders, and gift card activations.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Assisted other team members to achieve goals
Encouraged customers to indulge in our Kohl's Rewards and get a Kohl's credit card