Anduena Murati
Worcester,MA
Summary
Good knowledge in the field of accounting and finance, concretized with experience in a banking branch and as an assistant manager. The ability to adapt quickly at work and the desire to learn new things. Very good skills in providing excellent customer service and high dedication at work. Proficient with Microsoft Word, Excel and PowerPoint.
Overview
8
8
years of professional experience
Work History
Bank Teller
Avidia Bank
11.2022 - Current
- Carrying out daily transactions for customers such as deposits, withdrawals, loan and credit card payments
- Very friendly relationship with customers, making them feel as satisfied as possible with the service
- Flexibility at work and a very good relationship with colleagues
- Completion of the work in accordance with the rules of the institution.
Assistant manager
Dunkin' Donuts
07.2020 - 10.2021
- Store cash management and conducting deposits
- Ensuring all employees are adhering to company food safety standards
- Working directly with the store manager to meet store sale goals
- Managing problematic situations with employees and customers.
Customer Service
Dunkin' Donuts
03.2019 - 07.2020
- Providing maximum customer service and creating very good customer relationships
- Maintaining excellent relationships with other employees of the company, thus providing a perfect customer service
- Flexibility at work providing assistance to colleagues at all times so that the service is maximized.
Bank Teller
Fondi Besa
03.2017 - 10.2017
- Making payments and receipts of customers in accordance with the relevant amount
- Responsibility at work by performing measured and controlled actions based on the established regulation
- Keeping a very good communication with customers and trying to always find solutions to their questions.
Education
Bachelor Degree in Business Administration -
Worcester, Massachusetts10.2024
Bachelor Degree in Finance and Accounting - undefined
01.2017
High School Diploma - undefined
01.2014
Skills
- Costumer assistance
- Managerial skills
- Transaction processing
- Teamwork
- Analytical
- Attention to detail
- Multitasking
Timeline
Bank Teller
Avidia Bank
11.2022 - Current
Assistant manager
Dunkin' Donuts
07.2020 - 10.2021
Customer Service
Dunkin' Donuts
03.2019 - 07.2020
Bank Teller
Fondi Besa
03.2017 - 10.2017
Bachelor Degree in Business Administration -
Bachelor Degree in Finance and Accounting - undefined
High School Diploma - undefined
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