Andy Acevedo
The Bronx,NY
Summary
Self-motivated and experienced in managing and leading a team, fixing reliability issues and training staff. Committed to quality customer service and finding solutions to maintaining and creating agile product management methods. Strong leader devoted to positive change.
Overview
1
1
Language
12
12
years of professional experience
Work History
Delivery Manager
Ariel Shipping
Blauvelt, NY
04.2026 - Current
- Managed daily operations for Ariel shipping company including route planning and customer service.
- Verified customer addresses and contact information to ensure accurate and timely delivery.
- Organized and maintained company data, including customer names, addresses, and invoices for efficient merchandise handling.
- Gathered pick up and delivery information from customers over phone and messages .
Manager
Rockland Sports Exchange
Nanuet, New York
06.2017 - 07.2026
- Managed daily operations for Rockland Gymnastics Office and classes
- Supervised staff schedules, shift coverage and adjusted positions according to what is necessary in a specific day.
- Trained employees on customer service, proper technique and communication to properly convey task to an athlete.
Quality Assurance Specialist
Fed Ex Ground
Blauvelt, New York
07.2014 - 02.2016
- Corrected and verified addresses to insure secure delivery to customers.
- Corrected and verified addresses to ensure secure delivery to customers.
- Reinforced or replaced packaging of damaged merchandise.
Education
Intech Highschool
The Bronx, NYSome College (No Degree) - Liberal Arts And Sciences
City College of New York
New York, NYSkills
- Bilingual (Spanish/English)
- Microsoft Office
- Well versed in troubleshooting both windows and Mac
- Quick and enthusiastic learner
Languages
Spanish
Native/ Bilingual
Timeline
Delivery Manager
Ariel Shipping
04.2026 - Current
Manager
Rockland Sports Exchange
06.2017 - 07.2026
Quality Assurance Specialist
Fed Ex Ground
07.2014 - 02.2016
Intech Highschool
Some College (No Degree) - Liberal Arts And Sciences
City College of New York