Andy Aguilar
Nashville,TN
Summary
Dynamic professional with a proven track record at Water Systems Inc., enhancing system efficiency and customer satisfaction. Skilled in problem-solving and customer service, adept at managing inventory and addressing inquiries with professionalism. Demonstrated ability to improve service quality and exceed client expectations, showcasing adaptability and teamwork in diverse roles.
Overview
8
8
years of professional experience
Work History
Water Technician
Water Systems Inc.
02.2019 - Current
- Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
- Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
- Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Facilitated smooth operations by maintaining clear and accurate records of maintenance activities and system performance.
- Increased customer satisfaction by addressing and resolving complaints and inquiries in timely and empathetic manner.
Sales Associate/Keyholder
New Balance
11.2017 - 02.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Painter
Flores’ Painting
05.2017 - 02.2019
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Provided exceptional customer service in addressing concerns or changes during the course of projects.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Education
High School Diploma -
White House Heritage
White House, TN05.2017
Skills
- Customer service
- Documentation accuracy
- Problem-solving
- Teamwork and collaboration
- Time management
- Professionalism
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Water Technician
Water Systems Inc.
02.2019 - Current
Sales Associate/Keyholder
New Balance
11.2017 - 02.2019
Painter
Flores’ Painting
05.2017 - 02.2019
High School Diploma -
White House Heritage
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