ANDY AGUIRRE
Pacoima,California
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
7
7
years of professional experience
Work History
Sales Floor/Back Up Cashier
Marshalls & HomeGoods
Los Angeles, CA
06.2024 - Current
- Handled cash transactions accurately and efficiently during busy shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Processed returns and exchanges following company policies and procedures.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register operation and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Conducted price checks for special orders or discounts as requested by customers.
- Helped with purchases and signed customers up for rewards program.
Retail Sales Associate Cashier
Big Lots
05.2019 - 06.2024
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
- Increased store sales by effectively upselling products and suggesting complementary items to customers.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate Degree - Electronics Technology
Los Angeles Valley College
Valley Glen CA01-2030
High School Diploma -
Los Amigos High School
Fountain Valley, CA06.2017
Skills
- Customer service
- Punctual and reliable
- Product markdown
- IT Proficient
- Cleaning and organizing
- Positive attitude
- Time management
- Communication skills
- Teamwork and flexibility
- Cash handling
Languages
Spanish
References
Raphael Morales
Marshalls
Supervisor
(818) 616-0396
Wendy Cabral
Big Lots
Supervisor
(818) 770-6107 wendyolot@gmail.com
Timeline
Sales Floor/Back Up Cashier
Marshalls & HomeGoods
06.2024 - Current
Retail Sales Associate Cashier
Big Lots
05.2019 - 06.2024
Associate Degree - Electronics Technology
Los Angeles Valley College
High School Diploma -
Los Amigos High School