Andy Balderas
Houston
Summary
Proven track record of enhancing workplace efficiency and team collaboration, notably at The Home Depot Inc. Demonstrates a keen detail-oriented approach and strategic adaptability, mastering new tools and techniques for project success. Excels in physical load handling and fostering positive customer relationships, significantly contributing to operational excellence and customer satisfaction.
Developed practical skills in fast-paced manual labor environment, focusing on safety and efficiency. Demonstrates strong problem-solving abilities and capacity to learn new tasks quickly. Seeking to transition into new field while leveraging effective communication and teamwork skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Laborer
Family Business
06.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Mixed and poured concrete for variety of projects.
- Operated excavators to complete various tasks.
- Installed drywall, siding, insulation and other structural components.
Lot Attendant
The Home Depot Inc
11.2022 - 05.2023
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out items, ensuring that all key items are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Followed safety protocols for personal, guest and automobile safety.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Supported overall cleanliness of facility through light custodial duties including trash pickup and removal and sweeping.
- Escorted drivers to vehicles and helped load or carry large items.
- Improved vehicle security by regularly monitoring and reporting any suspicious activity on the premises.
- Reduced environmental impact by initiating program for proper disposal of waste and recycling materials.
Server/Head Cashier
Reliant NRG
03.2020 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Human Biology
Houston Community College, Central Campus
Houston, TX05-2027
High School Diploma -
Spring Woods High School
Houston, TX05-2022
Skills
- Commitment to Continuous Learning
- Detail-Oriented Approach
- Workplace Safety Knowledge
- Physical Load Handling
- Effective Time Management
- Collaborative Teamwork
- Strategic Adaptability
Certification
- ServSafe Food Handler's Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Laborer
Family Business
06.2024 - Current
Lot Attendant
The Home Depot Inc
11.2022 - 05.2023
Server/Head Cashier
Reliant NRG
03.2020 - 07.2021
No Degree - Human Biology
Houston Community College, Central Campus
High School Diploma -
Spring Woods High School
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