Andy Banh
Stanton,CA
Summary
Healthcare professional with 5+ years of experience. Proven medical expertise and working under constant stress and in a fast paced environment. Has ability to adapt and communicate with given situations and fellow peers.
Overview
8
8
years of professional experience
Work History
Healthcare Specialist/Combat Medic
United States Army
07.2018 - 10.2023
- Administered and prescribed appropriate courses of treatment.
- Developed health plans for patients to improve overall health or recover from injuries and illnesses.
- Monitored patient progress and reported changes to healthcare professionals.
- Cleaned and set up rooms in preparation for patient appointments.
- Administered medications and injections as directed by healthcare professionals.
- Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks.
- Conducted research on health threats specific to unit's location to brief personnel and administer preventive care.
- Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
- Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Took and recorded patients' vital signs, documenting in medical charts.
Senior Waiter
Golden Sea Restaurant
01.2016 - 08.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Managed food resources, memorized orders, and coordinated customer service.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Inspected dishes and utensils for cleanliness.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Barista
Daboba
08.2022 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
- Memorized recipes for specialty beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted additional items with beverages, increasing store sales.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
COVID-19 Tester
Covid Clinic
01.2022 - 09.2022
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Interpreted and processed on-site-only test data according to RMI documentation requirements.
- Assessed vitals while adhering to PPE requirements and other restrictions.
- Documented findings according to established standards, logging and communicating details to streamline infection assessment process.
- Administered and interpreted infrared temperature scans, blood samples and surveys.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Documented and verified patient information using laboratory information system.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Conducted wide range of laboratory tests and recorded results.
- Set up, maintained and verified sterility of lab equipment and tools.
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
- Assessed new protocols and equipment for relevance and helped implement chosen updates.
- Summarized test results and activities for management via verbal updates or written reports.
Education
Associate of Science - Nursing
Golden West College
Huntington Beach, CA06.2026
High School Diploma -
Westminster High School
Westminster, CA06.2018
Skills
- Treatment Planning
- HIPAA Regulations
- Medical Assessment
- Record Preparation
- Emergency Care
- Inventory Restocking
- Sterilization Methods
- Emergency Treatment
- Compliance Management
- Strategic Planning
- Medical Evaluation
- Training and Mentoring
- Sterilization Techniques
- Attentiveness
License
State of California - Certified Phlebotomy Technician 1 - License Number: CPT-02349279
National - National Registry of Emergency Technicians - EMS ID: 7021-0831-6450
American Heart Association - Basic Life Support - Expires: 12/10/2023
Timeline
Barista
Daboba
08.2022 - 04.2023
COVID-19 Tester
Covid Clinic
01.2022 - 09.2022
Healthcare Specialist/Combat Medic
United States Army
07.2018 - 10.2023
Senior Waiter
Golden Sea Restaurant
01.2016 - 08.2023
Associate of Science - Nursing
Golden West College
High School Diploma -
Westminster High School