Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Andy Bravo

Dallas,TX

Summary

Experienced Hotel Staff Member with solid background in hospitality industry. Skills include customer service, time management, and problem-solving. Demonstrated ability to deliver high standards of cleanliness and organization in all hotel areas. Significant contributions made in enhancing guest satisfaction and maintaining operational efficiency at previous workplaces.

Resourceful Hotel Receptionist known for high productivity and efficient task completion. Skilled in guest relations, reservation management, and problem-solving. Excel in communication, time management, and adaptability to ensure smooth hotel operations and enhance guest satisfaction.

Skilled Special Events Manager with experience in planning, coordinating, and executing diverse events. Strengths lie in vendor management, logistics coordination, and creative problem-solving to ensure flawless event execution. Previous roles involved successfully managing high-profile corporate events, charity fundraisers, and large-scale conferences. Demonstrated ability to add value through strategic planning and innovative event solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

DJ Assistant

Sotos Entertainment
Charlotte, NC
01.2024 - 08.2024
  • Develop marketing campaigns to promote upcoming events featuring DJs.
  • Research new music trends to keep events fresh and exciting.
  • Monitor sound levels during performances.
  • Assist in creating playlists for special events.
  • Troubleshoot any equipment issues that may arise during the performance.

General Manager

Mambo Events
Barquisimeto, Venezuela
02.2015 - 12.2017
  • Planning every event.
  • Organize all the logistic for weddings, company celebrations and birthdays.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Concierge at the Front Desk

Trinitarias Suite Hotel
Barquisimeto, Venezuela
01.2008 - 11.2013
  • Receptionist at the front desk.
  • Bellboy
  • Maintenance Technician.
  • Adjusted machine settings according to manufacturing specifications.
  • Routinely inspected plant equipment for signs of wear or malfunctioning parts.
  • Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.
  • Coordinated with guests to provide special requests such as flowers or champagne in guest rooms upon arrival.
  • Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
  • Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
  • Security Department.
  • Special events.
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.

Education

Bachelor Degree - Mass Communication

Yacambu College
Barquisimeto, Venezuela
03-2017

Associate Degree - Tourism

UNEFA
Barquisimeto, Venezuela.
09-2008

Skills

  • Equipment Setup
  • Music Selection
  • Audio mixing
  • Reservation Management
  • Complaint Handling
  • Front Desk Operations
  • Property Maintenance
  • Special Event Coordination
  • Honest and Hardworking
  • Responsible and Punctual

Accomplishments

  • Employment of the month for five times.

Languages

Spanish
Full Professional
English
Elementary

Certification

  • Associate Degree in Tourism.

References

References available upon request.

Timeline

DJ Assistant

Sotos Entertainment
01.2024 - 08.2024

General Manager

Mambo Events
02.2015 - 12.2017

Concierge at the Front Desk

Trinitarias Suite Hotel
01.2008 - 11.2013

Bachelor Degree - Mass Communication

Yacambu College

Associate Degree - Tourism

UNEFA
Andy Bravo