Andy Cannady
Oceanside,California
Overview
6
6
years of professional experience
Work History
Supervisor
Trego-dugan Aviation
10.2024 - 09.2025
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
- Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
- Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Lead Cashier
Surf Style
08.2024 - 04.2025
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Beauty Advisor
Ulta Beauty Inc.
01.2024 - 03.2025
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Brand Ambassador
Estee Lauder, MAC Cosmetics, Lancome, Clinique
02.2024 - 12.2024
- Developed brand awareness through engaging customer interactions and product demonstrations.
- Cultivated relationships with customers to enhance loyalty and repeat business.
- Executed marketing initiatives to promote new product launches and seasonal campaigns.
- Provided feedback on customer preferences to inform product development and merchandising strategies.
Live-In Nanny
Private Family Client
03.2023 - 01.2024
- Prepared nutritious meals and snacks, adhering to dietary restrictions or preferences as needed.
- Maintained a clean living space by performing light housekeeping duties such as laundry, dishes, and tidying up play areas.
- Created a positive atmosphere in the home that fostered trust between the nanny, parents, and children alike.
- Administered medications or provided basic first aid when required, ensuring proper care of the child''s health needs.
- Assisted parents in managing schedules and appointments, ensuring smooth family operations.
Dog Daycare Attendant
29 Paws
06.2022 - 03.2023
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
Team Leader
Popeyes® Louisana Kitchen
01.2022 - 03.2023
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Led pre-shift meetings discussing daily goals, special requests or reservations ensuring smooth operations throughout service hours.
- Implemented inventory control measures, minimizing waste and reducing food costs significantly.
- Raised overall food quality, ensuring adherence to standard recipes and presentation guidelines.
Call Center Representative
AT&T
06.2020 - 06.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Real Estate Agent
Private Employeer
04.2019 - 05.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Bachelor of Science - Criminal Science
Arizona State University
Tempe, AZ06-2028
Skills
- Teamwork and collaboration
- Problem-solving
- Work Planning and Prioritization
- Documentation and reporting
- Quality improvement
- Conflict resolution
- Safety
- Cash handling
- Call center operations
- Sales expertise
- Verbal and written communication
- Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Portuguese
Professional Working
Timeline
Supervisor
Trego-dugan Aviation
10.2024 - 09.2025
Lead Cashier
Surf Style
08.2024 - 04.2025
Brand Ambassador
Estee Lauder, MAC Cosmetics, Lancome, Clinique
02.2024 - 12.2024
Beauty Advisor
Ulta Beauty Inc.
01.2024 - 03.2025
Live-In Nanny
Private Family Client
03.2023 - 01.2024
Dog Daycare Attendant
29 Paws
06.2022 - 03.2023
Team Leader
Popeyes® Louisana Kitchen
01.2022 - 03.2023
Call Center Representative
AT&T
06.2020 - 06.2022
Real Estate Agent
Private Employeer
04.2019 - 05.2021
Bachelor of Science - Criminal Science
Arizona State University